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Question 129 - Certified Sales Cloud Consultant discussion

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The Universal Containers sales team wants to easily show Account relationships to its sales reps and report on these relationship.

Which two considerations should the consultant take into account?

Choose 2 answers

A.
Account relationships are visible from Person Account records.
Answers
A.
Account relationships are visible from Person Account records.
B.
A Person Account can be either a parent or child in the Account Hierarchy.
Answers
B.
A Person Account can be either a parent or child in the Account Hierarchy.
C.
Account Hierarchy displays only the Amounts users have Read permission to view.
Answers
C.
Account Hierarchy displays only the Amounts users have Read permission to view.
D.
Accounts can be organized into different divisions based on specific criteria.
Answers
D.
Accounts can be organized into different divisions based on specific criteria.
Suggested answer: A, C

Explanation:

Account relationships are visible from Person Account records and Account Hierarchy displays only the Accounts users have Read permission to view are two considerations that the consultant should take into account when showing Account relationships to sales reps and reporting on them. Account relationships are connections between Accounts that indicate how they are related to each other, such as parent-child, partner, competitor, etc. Account Hierarchy is a feature that shows how Accounts are related in a tree structure based on their parent-child relationship. Account relationships are visible from Person Account records, meaning that sales reps can see how Person Accounts are related to other Accounts from their record page. Account Hierarchy displays only the Accounts users have Read permission to view, meaning that sales reps can only see the Accounts they have access to in the hierarchy.

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asked 23/09/2024
karl hickey
42 questions
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