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Question 237 - Certified Sales Cloud Consultant discussion

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Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.

How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

A.
Download the Login History report and filter by device type.
Answers
A.
Download the Login History report and filter by device type.
B.
Review the user profiles for mobile device permissions.
Answers
B.
Review the user profiles for mobile device permissions.
C.
Report on the opportunity records created on a mobile device.
Answers
C.
Report on the opportunity records created on a mobile device.
Suggested answer: C

Explanation:

To assure UC's management that Sales Cloud is being successfully adopted on mobile devices, the consultant should report on the opportunity records created on a mobile device. This metric directly demonstrates that sales reps are actively using mobile devices to perform their core activities, such as creating and managing opportunities. By providing tangible evidence of mobile usage, the consultant can validate the adoption and effectiveness of the mobile solution. Salesforce provides various reporting tools to track and analyze mobile device usage and user activity.

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asked 23/09/2024
Fai Malali
30 questions
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