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Question 249 - Certified Sales Cloud Consultant discussion

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Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips.

What should the consultant recommend to support the new sales team and management?

A.
Create Validation Rules on the Opportunity Stage field.
Answers
A.
Create Validation Rules on the Opportunity Stage field.
B.
Create a flow paired to each of the Opportunity stages.
Answers
B.
Create a flow paired to each of the Opportunity stages.
C.
Create a Path on the Opportunity object.
Answers
C.
Create a Path on the Opportunity object.
Suggested answer: C

Explanation:

To ensure that steps in the sales process are clear and adhered to by the new inside sales team, the consultant should recommend creating a Path on the Opportunity object. Salesforce Path provides a visual representation of the stages in a business process. It allows administrators to define key fields, guidance for success, and specific steps that need to be completed at each stage. This feature is ideal for providing clear guidelines, support materials, and coaching tips for each step of the sales process, helping sales teams stay on track and adhere to best practices.

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asked 23/09/2024
Aejaz Rab
28 questions
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