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Question 1

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A sales representative has a prospect who is in discussions with multiple vendors about competing products. The sales rep is concerned the prospect might not remember the valuable benefits of the so

Question 2

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Which element should a sales representative understand to determine if a sale quota is attainable?

Question 3

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A customer has questions about the features of one product they are evaluating. What is the first step the sales representative should take to address this?

Question 4

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Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline, Which best practice can the sales reps use to satisfy management?

Question 5

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A sales representative clarifies how a specific customer will benefit from the solution proposed. Which part of a solution unit is the sales rep using?

Question 6

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A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer. How can the sales rep com

Question 7

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A sales representative wants to interact with prospects on platforms they use regularly. Which approach should the sales rep take?

Question 8

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During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?

Question 9

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What measure will yield the most actionable information about an organization's territory model success?

Question 10

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A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. What are three elicitation techniq

Question 48 - Certified Sales Representative discussion

A sales representative is given an objection and shows respect for the customer's opinion.

What level of listening is the sales rep leveraging?

Attentive

Selective

Empathetic

Show Answer

asked 23/09/2024

Wendie Canez

39 questions

Your answer: A B C

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