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Question 1

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A sales representative has a prospect who is in discussions with multiple vendors about competing products. The sales rep is concerned the prospect might not remember the valuable benefits of the so

Question 2

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Which element should a sales representative understand to determine if a sale quota is attainable?

Question 3

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A customer has questions about the features of one product they are evaluating. What is the first step the sales representative should take to address this?

Question 4

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Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline, Which best practice can the sales reps use to satisfy management?

Question 5

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A sales representative clarifies how a specific customer will benefit from the solution proposed. Which part of a solution unit is the sales rep using?

Question 6

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A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer. How can the sales rep com

Question 7

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A sales representative wants to interact with prospects on platforms they use regularly. Which approach should the sales rep take?

Question 8

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During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?

Question 9

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What measure will yield the most actionable information about an organization's territory model success?

Question 10

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A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. What are three elicitation techniq

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Related questions

Which sales quota measurement focuses on the end result rather than the relationship with the customer?

A sales representative recently closed a deal and wants to measure how likely the customer would be to recommend the product. Which measurement should the sales rep use?

When assigned a new sales territory, what is the first step to prioritizing selling efforts?

A customer experiences issues with a product after the sale is complete. The sales representative and service team were not able to resolve the issue. What is the best course of action in this scenario?

A sales representative just closed a deal and wants to make sure the customer is set up for success. How can the sales rep ensure the customer has a great experience with the product?

A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses. Which type of questions are they leveraging?

During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal. What is an effective way to handle an objection?

A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment. At which stage are they in the sales process?

A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals. Which skill is the sales rep growing?

A sales representative wants to improve the overall health of their pipeline. Why is it important to take a strategic approach to prospecting?

Question 107 - Certified Sales Representative discussion

Report

Which behavior should a sales representative display to establish credibility with a customer?

A.

Be sincere and transparent, even if it means losing a sale.

B.

Review the proposal and potential discount structures.

C.

Reiterate product info when there is hesitancy to move forward.

Show Answer

asked 23/09/2024

Rey Geric Villafranca

43 questions

User

Your answer: A B C

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