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Question 54 - Certified Strategy Designer discussion

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A start-up specializing in healthcare is beginning the research and development phases for an application intended for patients and doctors. The strategy designer wants to help both audiences evaluate and prioritize ideas, opportunities, and features toward a shared understanding of a new patient experience.

Which tool should be used to facilitate and share this vision'

A.
Cross-functional survey
Answers
A.
Cross-functional survey
B.
Storyboard
Answers
B.
Storyboard
C.
Creative brief
Answers
C.
Creative brief
Suggested answer: B

Explanation:

A storyboard is a tool that should be used to facilitate and share the vision of a new patient experience. A storyboard is a visual narrative that illustrates the user's journey with a product or service, using sketches, images, or text. It helps communicate the value proposition and key features of the solution, and how it addresses the user's needs and goals.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-storyboard

asked 23/09/2024
Junwei Li
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