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Question 83 - Certified Strategy Designer discussion

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The strategy designer at Cloud Kicks has worked with the development team to create a cross-cloud 360 prototype based on a concept to create a better customer experience and help dive revenue.

What should the designer produce to get buy-in from the business stakeholders?

A.
Business user flow and journey map
Answers
A.
Business user flow and journey map
B.
Business case and roadmap
Answers
B.
Business case and roadmap
C.
Business metrics and ROI map
Answers
C.
Business metrics and ROI map
Suggested answer: B

Explanation:

The designer should produce a business case and a roadmap to get buy-in from the business stakeholders. A business case is a document that outlines the rationale, benefits, costs, risks, and alternatives of a proposed project or solution. A roadmap is a visual representation of the plan, timeline, milestones, and dependencies of a project or solution. Together, they can help communicate the value proposition, feasibility, viability, and desirability of the cross-cloud 360 prototype to the business stakeholders. A business user flow and journey map may show how the prototype works and what pain points it solves, but they do not provide enough information on the strategic aspects of the project. Business metrics and ROI map may quantify some aspects of the project, but they do not explain how or why the prototype was created.

asked 23/09/2024
57 Milecross Lane Jodie
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