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Question 87 - Certified Strategy Designer discussion
Cloud Kicks' sales team is reporting an increased rate of churn. The Support team is frequently bombarded with customer requests for less complicated user experience. The development team sees the risk in changing a mature product.
What should a strategy designer recommend to help create alignment between the team?
A.
Share stories from customer reach to create a common understanding of challenges.
B.
Create a prioritized product roadmap to ensure future releases address known challenges.
C.
Define acceptance criteria and acceptance testing to validate intended outcomes.
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