ExamGecko
Search Search Login
Home Home / ServiceNow / CIS-HAM
Question list
Search
Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

A component is considered a configuration item (CI) as opposed to an IT asset when you want to:
For advanced risk assessment, risk response can be handled in the following ways: (Choose two.)
A blind inventory audit is typically initiated via which interface?
Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident. Problem and Change forms. What do you recommend to your customer?
Delegated Developers are granted access only to what in which they are working?
Normalization status is the level of normalization match based on what characteristics? (Choose three.)
Assets can be moved between stockrooms by using:
When running an asset audit, you receive the result of 10 'Scanned and expected' assets. What does this mean?
To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?
When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment. Why?

Question 29 - CIS-HAM discussion

Report
Export

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?

A.
No configuration is required: asset tasks automatically activate behind the scenes
Answers
A.
No configuration is required: asset tasks automatically activate behind the scenes
B.
Activate HAM, then run scheduled job 'Asset - Create FSM asset tasks' to insert the asset tasks
Answers
B.
Activate HAM, then run scheduled job 'Asset - Create FSM asset tasks' to insert the asset tasks
C.
Activate HAM and then re-run the scheduled FSM jobs
Answers
C.
Activate HAM and then re-run the scheduled FSM jobs
D.
Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
Answers
D.
Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
Suggested answer: A

Explanation:

To activate HAM, navigate toSystem Definition > Pluginsand search forHardware Asset Management.ClickActivate/Upgradeand follow the instructions1.

To run the scheduled job ''Asset - Create FSM asset tasks'', navigate toSystem Definition > Scheduled Jobsand search for the job name.ClickExecute Nowto run the job immediately or set a schedule for it to run periodically2.

The scheduled job will create asset tasks for existing incidents, changes, and work orders that have assets associated with them.The asset tasks will be linked to the parent records and will have the same state and assignment group as the parent records2.

The asset tasks will allow the asset managers to track and manage the assets involved in the service delivery processes3.Reference:

1:Hardware Asset Management - ServiceNow

2: Asset - Create FSM asset tasks scheduled job

3: Hardware Asset Management and Field Service Management integration

Show Answer
asked 23/09/2024
DIEGO MORENO
41 questions
PreviousPreviousNextNext
User
Your answer:
0 comments
Sorted by

Leave a comment first

ExamGecko

Copyright @2023 ExamGecko | All right reserved

Mail us: [email protected]
About us
Contact us
Twitter X
Facebook
Medium
Convert VPLUS to PDF
Open VPLUS files Easily and Quickly
Privacy Policy
Disclaimer
Terms