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Question 30 - CIS-HAM discussion

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When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?

A.
The software allocations remain with the hardware asset and need to be reclaimed manually.
Answers
A.
The software allocations remain with the hardware asset and need to be reclaimed manually.
B.
The software allocations are automatically returned back into inventory.
Answers
B.
The software allocations are automatically returned back into inventory.
C.
The software allocations are removed from the asset, but not returned to inventory.
Answers
C.
The software allocations are removed from the asset, but not returned to inventory.
D.
The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().
Answers
D.
The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().
E.
The behavior is controlled by the configurable system property glide.ham.retire_sw().
Answers
E.
The behavior is controlled by the configurable system property glide.ham.retire_sw().
Suggested answer: D

Explanation:

According to the ServiceNow Hardware Asset Management documentation1, when a hardware asset is retired, the system property glide.ham.retire_reclaim_sw() determines whether the software allocations on that asset are automatically reclaimed or not. If the property is set to true, the software allocations are returned to the inventory.If the property is set to false, the software allocations remain with the hardware asset and need to be reclaimed manually.Reference:1: Hardware Asset Management - ServiceNow2

asked 23/09/2024
Péter Szittya
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