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Certified Communications Cloud Accredited Professional: Salesforce Certified Communications Cloud Accredited Professional Exam

Salesforce Certified Communications Cloud Accredited Professional Exam
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Salesforce Certified Communications Cloud Accredited Professional Exam Exam Questions: 77
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The Certified Communications Cloud Accredited Professional exam is a crucial step for anyone looking to validate their expertise in Salesforce Communications Cloud. To increase your chances of success, practicing with real exam questions shared by those who have already passed can be incredibly helpful. In this guide, we’ll provide practice test questions and answers, offering insights directly from successful candidates.

Why Use Certified Communications Cloud Accredited Professional Practice Test?

  • Real Exam Experience: Our practice tests accurately mirror the format and difficulty of the actual Certified Communications Cloud Accredited Professional exam, providing you with a realistic preparation experience.
  • Identify Knowledge Gaps: Practicing with these tests helps you pinpoint areas that need more focus, allowing you to study more effectively.
  • Boost Confidence: Regular practice builds confidence and reduces test anxiety.
  • Track Your Progress: Monitor your performance to see improvements and adjust your study plan accordingly.

Key Features of Certified Communications Cloud Accredited Professional Practice Test

  • Up-to-Date Content: Our community regularly updates the questions to reflect the latest exam objectives and industry trends.
  • Detailed Explanations: Each question comes with detailed explanations, helping you understand the correct answers and learn from any mistakes.
  • Comprehensive Coverage: The practice tests cover all key topics of the Certified Communications Cloud Accredited Professional exam, including network management, service activation, and customer engagement.
  • Customizable Practice: Tailor your study experience by creating practice sessions based on specific topics or difficulty levels.

Exam Details

  • Exam Number: Communications Cloud Accredited Professional
  • Exam Name: Certified Communications Cloud Accredited Professional Exam
  • Length of Test: 90 minutes
  • Exam Format: Multiple-choice and scenario-based questions
  • Exam Language: English
  • Number of Questions in the Actual Exam: 60 questions
  • Passing Score: 70%

Use the member-shared Certified Communications Cloud Accredited Professional Practice Tests to ensure you're fully prepared for your certification exam. Start practicing today and take a significant step towards achieving your certification goals!

Related questions

ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?

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Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

A.
Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
A.
Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
Answers
B.
Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
B.
Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
Answers
C.
Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
C.
Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
Answers
D.
Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
D.
Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
Answers
Suggested answer: D
asked 23/09/2024
sicnarep sicnarep
44 questions

Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:

* Product must be grouped during decomposition in order to send products to the billing system based on location

* After grouping the ordered items based on location, send the respective codes to same billing system for each location

Which three steps should a consultant take when designing a solution for these requirement?

A.
Split the order into multiple order and group order items based on the service location
A.
Split the order into multiple order and group order items based on the service location
Answers
B.
Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
B.
Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
Answers
C.
Use the CPQ multisite feature and group the service locations and create orders for each group
C.
Use the CPQ multisite feature and group the service locations and create orders for each group
Answers
D.
After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
D.
After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
Answers
Suggested answer: D
asked 23/09/2024
Tuan Nguyen
41 questions

Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A.
Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
A.
Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
Answers
B.
Only Migrate the assets needed when customers are trying to place MACD orders.
B.
Only Migrate the assets needed when customers are trying to place MACD orders.
Answers
C.
Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
C.
Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
Answers
D.
Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
D.
Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
Answers
Suggested answer: A
asked 23/09/2024
ben ebrahimi
39 questions

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A.
Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
A.
Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
Answers
B.
Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
B.
Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
Answers
C.
Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
C.
Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
Answers
D.
Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
D.
Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
Answers
Suggested answer: A
asked 23/09/2024
Glen Teis
34 questions

Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.

What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

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A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

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During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A.
Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
A.
Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
Answers
B.
Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
B.
Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
Answers
C.
Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
C.
Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
Answers
D.
Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
D.
Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
Answers
Suggested answer: A
asked 23/09/2024
Vincent Cham
31 questions

Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.

A.
Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize
A.
Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize
Answers
B.
Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.
B.
Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.
Answers
C.
Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse
C.
Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse
Answers
D.
Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.
D.
Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.
Answers
E.
Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.
E.
Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.
Answers
Suggested answer: A, C, D
asked 23/09/2024
Shirish Astagikar
39 questions

A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.

which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

A.
Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
A.
Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
Answers
B.
Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
B.
Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
Answers
C.
Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
C.
Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
Answers
D.
Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
D.
Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
Answers
Suggested answer: B
asked 23/09/2024
Mostafa Mohamed
37 questions