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Salesforce Certified Communications Cloud Accredited Professional Practice Test - Questions Answers, Page 7

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List of questions

Question 61

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UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. Ho

Question 62

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What are the 3 keys inputs used by order management to determine the output of MACD order.

Question 63

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A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want

Question 64

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A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains a

Question 65

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UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions. Which two steps should consultant take to perform t

Question 66

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ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote. Which application suits supports this

Question 67

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UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding

Question 68

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A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification

Question 69

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An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

Question 70

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Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products fro

Related questions

Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements: * Product must be grouped during decomposition in order to send products to the billing system based on location * After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?

ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote. Which application suits supports this scnerio?

Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

Question 61

UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.

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Question 62

What are the 3 keys inputs used by order management to determine the output of MACD order.

Order and order item details

Quote and quote line items records

Fulfillment request and fulfillment request line records

Assets and inventory item records

Commercial and technical product configurations

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Question 63

A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration

Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last

UX experience is the most important. Fully design and validate the UX before designing the integration step

Exact data in integration is an input to the ux design. Detailed Design of the integration... can start

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Question 64

A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered

Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered

Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered

Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered

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Question 65

UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.

Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration

Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)

Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)

Identify the business rules need to be implemented for creation and fulfillment of bulk orders.

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Question 66

ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.

Which application suits supports this scnerio?

Enterprise sales management

Subscriber lifecycle management

Advertising sales management

Multiple subscription management

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Question 67

UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

Create price list and price list entries associated with context Rules per region

Create an attribute on business internet offers and use attribute based pricing

Create price list per region and use context Rules to determine the correct Price List

Create base price list and multiple child price list per region

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Question 68

A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well

Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.

Product Model use hierarchical modeling which is natively supports EPC

Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.

This type of modeling is not supported in EPC and modular should follow a flat modelling technique.

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Question 69

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

Design order capture and order fulfillment flows

Design a quoting flow to negotiate price and discount approval process.

Design a contract creation and contract renewal flows

Design opportunity management flows and convert the opportunity to quote.

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Question 70

Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

Which of the products are inactive?

Are there customer specific offerings?

Can we rationalize products to a smaller number?

Which of the provided products are still actively sold?

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