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Salesforce Certified Communications Cloud Accredited Professional Practice Test - Questions Answers, Page 5

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List of questions

Question 41

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Has commercial attribute called ''access Type'' on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fi

Question 42

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The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two

Question 43

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Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to comple

Question 44

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A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EP

Question 45

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Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are thre

Question 46

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A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring char

Question 47

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United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is compl

Question 48

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Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Wh

Question 49

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ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart

Question 50

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ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order

Related questions

Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements: * Product must be grouped during decomposition in order to send products to the billing system based on location * After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?

ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote. Which application suits supports this scnerio?

Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

Question 41

Has commercial attribute called ''access Type'' on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the ''access type'' value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

M:M

M:1

1:M

1:1

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Question 42

The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?

Design for one callout each request and cache the identifier in memory

Design integration procedure that makes both request and returns the result to order Management.

Use Data raptor technology to make the request and return the response to order management

Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line

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Question 43

Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.

The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?

What data and from which system will be migrated

Who will be the main point of contact for migration

What tools and databases will be used to perform the migration

What will be the overall cost for migration?

What is the quality, structure and frequency of the data migration?

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Question 44

A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price

Use the versioning feature and comparing the prices for the version product after having enabled the feature

Use EPC project feature checking the changes done for the defaulted project after having enable the feature

Use price list history checking the changes done after having enabled the track field history on the Price list entry object

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Question 45

Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

Migrating millions of records will cause Order Management to fail during processing due to large volume

Migrating millions of records may reduce query performance due to large data volumes

This would require migrating all products sold within last 5 years, including those that are no longer sold.

Migrating Assets instead of orders would provide more business Value.

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Question 46

A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

Add the delivery zip code customer field as a header in the pricing calculation matrix

Configure the tax rate in the price plan and it will be added automatically when added to the cart.

Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

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Question 47

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs

Synchronize real time customer data between the two CRMs at the end of business day using batch updates.

Introduce customer data management system as a part of digital transformation to keep customer data up to date

Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

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Question 48

Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

Create a churn trend app from a template in CRM analytics to identify customer likely to churn

Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

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Question 49

ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

Keep the number of attribute on the product low, avoid big picklist and direct assignments.

Advise them to use picklist attribute with multiple pick lists values instead of configuring new products

Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.

Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules

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Question 50

ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

Use industry order management to inform the assurance platform as a part of the orchestration plan

Use an on-demand data pull from communication cloud using REST API from servicer assurance

Use a Bulk API connector via middleware

Use platform events and GetAsset API

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