ExamGecko
Login
Ask Question

Salesforce Certified Experience Cloud Consultant Practice Test - Questions Answers, Page 6

Add to Whishlist

List of questions

Question 51

Report Export Collapse

Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.

What two points should UC keep in mind when selecting a template for these sites and portals?

Choose 2 answers

Become a Premium Member for full access
  Unlock Premium Member

Question 52

Report Export Collapse

The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.

How should the Salesforce Administrator accomplish this?

Become a Premium Member for full access
  Unlock Premium Member

Question 53

Report Export Collapse

Get Cloudy Consulting has decided to set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.

What is the first step the system administrator should take to create the site?

Become a Premium Member for full access
  Unlock Premium Member

Question 54

Report Export Collapse

Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

Become a Premium Member for full access
  Unlock Premium Member

Question 55

Report Export Collapse

Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.

Outside of Data Categories, what is another way UMS can control Knowledge article visibility?

Become a Premium Member for full access
  Unlock Premium Member

Question 56

Report Export Collapse

The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.

What could be two reasons for this failure?

Choose 2 answers

Become a Premium Member for full access
  Unlock Premium Member

Question 57

Report Export Collapse

How can records owned by Customer Community users be shared with internal users?

Become a Premium Member for full access
  Unlock Premium Member

Question 58

Report Export Collapse

Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.

During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.

What is the reason for this issue?

Become a Premium Member for full access
  Unlock Premium Member

Question 59

Report Export Collapse

Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.

In what two ways can Lightning Bolt help DF accomplish this?

Choose 2 answers

Become a Premium Member for full access
  Unlock Premium Member

Question 60

Report Export Collapse

Northern Trail Qutfitters implemented a chatbot on its Experience site.

Which three KPIs could be used to help understand the chatbot's impact on customer service?

Choose 3 answers

Become a Premium Member for full access
  Unlock Premium Member
Total 187 questions
Go to page: of 19
Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers
What are three valid topic types? Choose 3 answers
What are two ways a question can be escalated to a case? Choose 2 answers
Cloud Kicks (CK) is planning to introduce a User Acceptance Testing (UAT) process to ensure quality. UAT will take place In Partial and Full sandboxes. OC has also set up the Salesforce content Delivery Network (CDN) for its domain in production environment. What should CK keep in mind about salesforce CDN?
Ursa Major Solar is creating an employee experience portal. Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?
A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions. Which two user license types should be granted to customers to support this sharing requirement? Choose 2 answers
Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site. CK uses Person Accounts for its customers. How should the CK system administrator configure self-registration?
Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity. Which external user license meets these requirements?
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public. What should the Experience Cloud consultant recommend?