Ask Question
3312: Avaya Aura Contact Center Administration
Avaya
Exam Questions:
65
.png)
2.370 Learners
The Avaya 3312 exam known as Avaya Aura Contact Center Administration Exam is crucial for IT professionals aiming to validate their skills. To increase your chances of passing, practicing with real exam questions shared by those who have succeeded can be invaluable. In this guide, we’ll provide you with practice test questions and answers offering insights directly from candidates who have already passed the exam.
Exam Details:
-
Exam Number: 3312
-
Exam Name: Avaya Aura Contact Center Administration Exam
-
Length of test: 90 minutes
-
Exam Format: Multiple-choice and fill-in-the-blank questions
-
Exam Language: English
-
Number of questions in the actual exam: 66 questions
-
Passing Score: 68%
Why Use Avaya 3312 Practice Test?
-
Real Exam Experience: Our practice tests accurately replicate the format and difficulty of the actual Avaya 3312 exam, providing you with a realistic preparation experience.
-
Identify Knowledge Gaps: Practicing with these tests helps you identify areas where you need more study, allowing you to focus your efforts effectively.
-
Boost Confidence: Regular practice with exam-like questions builds your confidence and reduces test anxiety.
-
Track Your Progress: Monitor your performance over time to see your improvement and adjust your study plan accordingly.
Key Features of Avaya 3312 Practice Test:
-
Up-to-Date Content: Our community ensures that the questions are regularly updated to reflect the latest exam objectives and technology trends.
-
Detailed Explanations: Each question comes with detailed explanations, helping you understand the correct answers and learn from any mistakes.
-
Comprehensive Coverage: The practice tests cover all key topics of the Avaya 3312 exam, including script applications, skillset management, and troubleshooting techniques.
-
Customizable Practice: Create your own practice sessions based on specific topics or difficulty levels to tailor your study experience to your needs.
Use the member-shared Avaya 3312 Practice Tests to ensure you're fully prepared for your certification exam. Start practicing today and take a significant step towards achieving your certification goals!
Related questions
Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected. Which three variables types support this class type? (Choose three.)
A customer with Avaya Aura Contact Center (AACC) in a SIP environment has added an Avaya Media Aura Server (AAMS) to the Contact Center Management Administration (CCMA). What is the next step in the configuration of the AAMS?
Which statement regarding scripts is true?
Unlock Premium Member
A customer with Avaya Aura@ Contact Center (AACC) needs to create a new Supervisor who will also be a Contact Center Manager Administration (CCMA) user. Which field on the supervisor definition page must be completed to simultaneously create a supervisor and a CCMA user?
Explanation:
User Type Select the Supervisor user type. This value is mandatory. Supervisors are responsible for a group of agents, and can monitor agents' performance in the real-time displays in CCMA. Supervisors are not assigned skillsets and do not handle contacts. Supervisors cannot log on to Agent Desktop.
Reference: https://downloads.avaya.com/css/P8/documents/101017374
A supervisor with Avaya Aura Contact Center (AACC) would like to create a custom Application Display. The data fields available fall into three categories: cumulative, fixed, and instantaneous. What is an example of a fixed data field?
The CCMS Host Application Interface (HAI) Service provides database lookup and call data attachment service without using a Customer Developed Application (CDA). What is used to configure this service?
A customer with Avaya Aura@ Contact Center (AACC) has created a script application. The customer would like to convert this script application into a flow application. Which statement regarding converting scripts is true?
A customer with Avaya Aura Contact Center (AACC) wants to assign five agents to a new skillset in the most efficient way possible. How would the customer assign the agents to the skillset?
Refer to the exhibit. The graphic shows an Access Class, cust_serv_spv, and the two components that comprise the Access Class definition, the Manager Contact Center Manager Server (CCMS), AACCMM04, and the Launchpad Help Administration. Permissions levels are granted to items within the launchpad through the creation of an Access Class. If the supervisor has access to every item on the Launchpad, and if no permissions are granted under the Administration option, what would be the result of access restriction for the user assigned to that Access Class?
Which task can the supervisor perform in the Real-Time Displays window under the Change Mode column?
Question