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Avaya 7230X Practice Test - Questions Answers, Page 2

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Question 11

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Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUES

Question 12

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A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike.

Question 13

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Which tool has an option to debug the TLS handshake between the server and the client?

Question 14

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Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AA

Question 15

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A customer reports that their Avaya Aura® Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again.

Question 16

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A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze ™ is not sending the correct i

Question 17

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You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform. How can the application processes be started?

Question 18

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Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

Question 19

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Refer to the exhibit. Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the inco

Question 20

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Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUES

Related questions

A customer reports that Instant Messaging (IM) and Presence are not working for one or two users. Where would you go to check that IM and Presence have been enabled for the affected users?

After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM. Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?

Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?

Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers. What needs to be changed in SBCE to make this happen?

A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration. Where would you go to correct this problem?

Refer to the exhibit. In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error: Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers. You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying. Which action needs to be taken to solve this problem?

Which three standards does the Avaya Aura® Application Enablement Services (AES) support? (Choose three.)

When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?

Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM. How would you restore the trunks to in-service status?

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

Question 11

What needs to be changed in SBCE to make this happen?

In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.

In Avaya Session Border Controller for Enterprise (SBCE) GUI, navigate to Global Profiles > Server Configuration > Edit the Session Manager server entry to set “Overwrite Domain Name.”

In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

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Question 12

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

Which tool was used, and which symptoms were visible that pointed to this issue?

List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server

traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE

traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager

traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager

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Question 13

Which tool has an option to debug the TLS handshake between the server and the client?

SIP Trace Config and SIP Trace Viewer

List trace tac 701

traceSM

List trace tac 701/tls

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Question 14

How would you restore the trunks to in-service status?

Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.

SSH to AAM, and execute the release trunks all command.

SSH to AAM, and execute the release trunk command.

Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type ‘all’ in the Equipment Number field, and then click on the Release button.

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Question 15

A customer reports that their Avaya Aura® Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.

What is the cause of the problem?

A coverage path has not been setup.

The Call Forwarding feature has not been assigned to a button.

Data Privacy is enabled in the station’s Class of Service.

An entry is missing in the private-numbering System Administration Terminal (SAT) form.

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Question 16

Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura® Session Manager (SM)?

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.

Use SSH to Avaya Breeze ™ and edit the “/etc/config.properties” file.

Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura® Media Server.

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Question 17

You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.

How can the application processes be started?

SSH to Avaya Breeze ™, and execute the start –a command.

SSH to Avaya Breeze ™, and execute the service presence start command.

Accept Service on the cluster using Avaya Aura® System Manager web GUI.

SSH to Avaya Breeze ™, and execute the service ps start command.

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Question 18

Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile).

A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).

A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).

A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).

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Question 19

Refer to the exhibit.

Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.

Based on this information, what is and is not working?

The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is partially working, but routing may be incorrect.

The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. The public network is not working.

The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is not working.

The local area network and Avaya Aura® Session Manager are working. Avaya Aura® Communication Manager is not working.

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Question 20

What needs to be changed in SBCE to make this happen?

In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set “Overwrite Domain Name”.

In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

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