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Question 21

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You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.

To solve this problem, which two actions need to be completed? (Choose two.)

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Question 22

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Avaya 7230X image Question 22 19219 09162024190503000000


Refer to the exhibit.

After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.

Avaya support verifies local network connectivity is up and Avaya Aura® Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.

Based on what is already working, to where can the issue potentially be isolated?

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Question 23

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When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…” instead of the users named followed by “please enter your password…”.

After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura® Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM. How can this problem be fixed?

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Question 24

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Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.

Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?

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Question 25

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A customer called in stating that none of their users can IM or see each other’s Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.

Where would you go to correct this problem?

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Question 26

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Avaya 7230X image Question 26 19223 09162024190503000000


Refer to the exhibit.

SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).

Based on the exhibit, which statement about the message flow is true?

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Question 27

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Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?

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Question 28

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Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

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Question 29

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When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.

Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?

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Question 30

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When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?

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