820-605: Cisco Customer Success Manager (CSM)
Cisco
Exam Number: 820-605
Exam Name: Cisco Customer Success Manager (CSM)
Length of test: 60 mins
Exam Format: Multiple-choice, Drag and Drop, and HOTSPOT questions.
Exam Language: English
Number of questions in the actual exam: 55-65 questions
Passing Score: 750-850/1000
This exam tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.
This study guide should help you understand what to expect on the 820-605 exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.
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