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Cisco 820-605 Practice Test - Questions Answers, Page 9

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List of questions

Question 81

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A customer complains about the number of times they must explain their problems and ask different team members to find a solution. How can this issue be avoided?

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Question 82

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What is a business adoption barrier?

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Question 83

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What is a technical adoption barrier?

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Question 84

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The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)

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Question 85

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Which factor delays time to value?

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Question 86

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In which lifecycle stage would a lack of skilled resources be identified as a barrier?

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Question 87

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What is the barrier type when end-users are having difficulties understanding the features and functionalities of the new solution?

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Question 88

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What are the sources used to identify barriers?

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Question 89

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The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)

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Question 90

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A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the Customer Success Manager address the one solution that has not been fully enabled?

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Total 149 questions
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