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Cisco 820-605 Practice Test - Questions Answers, Page 10
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Question 91
What are two adoption barriers? (Choose two.)
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Question 92
Which topics must be covered during a Quarterly Success Review to ensure that outcomes are achieved?
Question 93
What is the role of a subject matter expert in the Customer Success process?
Question 94
What are two expectations of the Quarterly Success Review? (Choose two.)
Question 95
What are two expected outcomes of the customer onboard stage? (Choose two.)
Question 96
The customer wants to increase the number of services in their portfolio and improve the time to launch these services. Which two business outcomes are appropriate? (Choose two.)
Question 97
A customer wants to deploy new technology. The Customer Success Manager is concerned the customer is not ready to adopt the solution. Which steps with the Project and Operations teams ensure a successful adoption?
Question 98
The Customer Success Manager notices that their customer has delayed going into production. Which action does the Customer Success Manager consider?
Question 99
You are a Customer Success Manager and have just been assigned a strategic new account. Which course of action is the best to help you prepare for the first customer introduction meeting?
Question 100
You are a Customer Success Manager and have just been assigned a strategic new account. Which course of action is the best to help you prepare for the first customer introduction meeting?
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