Cisco 820-605 Practice Test - Questions Answers, Page 10

the success plan, the agreed priorities, and the planned outcomes

technical support cases in flight and support options

stakeholder mapping and planned training sessions

upcoming contract renewal and expansion opportunities

accelerates customer value realization

challenges the status quo

drives adoption

shares industry trends

Consider upgrades to support existing solutions.

Track key performance indicators or milestones.

Offer additional license purchases.

Align with customer's critical business objectives.

Negotiate the level of discount in a solution expansion.

opportunities for advocacy shared

stakeholders identified

business outcomes with KPI metrics identified

training sessions for end users planned

network diagrams provided

cost efficiency

employee satisfaction

time to market

business growth

sustainability

Conduct an end-user assessment, determine gaps, and suggest appropriate training for all users of the new technology.

Assign internal resources to develop and deliver training to the customer's IT staff to ensure the project is successful.

Complete a knowledge assessment of the Project and Operations teams, determine gaps, and develop a training plan.

Research the best training available for this new technology and ensure as many IT staff as possible attend the training.

Suggest that the customer replace their existing staff

Provide the customer with a chargeable deployment service

Re-enforce the time to value of the solution

Give the customer a discount on a future purchase

Engage with the account team to understand the expansion opportunities

Perform a deep analysis of all the sales orders to the past 24 months

Build an understanding of your customer's business and market trends and priorities

Speak the internal contacts to understand the customer sentiment and outstanding escalations

Engage with the account team to understand the expansion opportunities

Perform a deep analysis of all the sales orders to the past 24 months

Build an understanding of your customer's business and market trends and priorities

Speak the internal contacts to understand the customer sentiment and outstanding escalations