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Cisco 820-605 Practice Test - Questions Answers, Page 7

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List of questions

Question 61

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Which element evaluates a customer outcome?

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Question 62

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Which action should betaken when new company leadership is forcing a competitor's solution?

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Question 63

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Refer to the exhibit.

Cisco 820-605 image Question 63 119942 10112024185510000000

Based on the stage and health reflected, what must be the first priority of the success plan?

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Question 64

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What is the purpose of targeted use cases?

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Question 65

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How can Customer Success Plan tracking drive additional license purchases?

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Question 66

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As a Customer Success Manager, what is the most important metric to uncover during onboarding?

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Question 67

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On which two objectives should communication with customer executives focus? (Choose two.)

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Question 68

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What is the order of the key elements of process improvement for Customer Success?

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Question 69

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A Customer Success Manager was assigned a strategic new account. Which action prepares them for the customer introduction meeting?

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Question 70

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Which two activities support Customer Success planning? (Choose two.)

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Total 149 questions
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