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The CEO of a large enterprise has announced me commencement of a major business expansion that will double the size of the organization. IT will need to support the expected demand expansion. What should the CIO do FIRST?

A.
Review the resource utilisation matrix.
A.
Review the resource utilisation matrix.
Answers
B.
Recruit IT resources based on the expansion decision.
B.
Recruit IT resources based on the expansion decision.
Answers
C.
Embed IT personnel in the business units.
C.
Embed IT personnel in the business units.
Answers
D.
Update the IT strategic plan to align with the decision.
D.
Update the IT strategic plan to align with the decision.
Answers
Suggested answer: D

An enterprise has been focused on establishing an IT risk management framework. Which of the following should be the PRIMARY motivation behind this objective?

A.
Promoting responsibility throughout the enterprise for managing IT risk.
A.
Promoting responsibility throughout the enterprise for managing IT risk.
Answers
B.
Increasing the enterprise's risk tolerance level and risk appetite.
B.
Increasing the enterprise's risk tolerance level and risk appetite.
Answers
C.
Engaging executives in examining IT risk when developing policies.
C.
Engaging executives in examining IT risk when developing policies.
Answers
D.
Maintaining a complete and accurate risk registry to belief manage IT risk
D.
Maintaining a complete and accurate risk registry to belief manage IT risk
Answers
Suggested answer: A

Which of the following is MOST important for the effective design of an IT balanced scorecard?

A.
On-demand reporting and continuous monitoring
A.
On-demand reporting and continuous monitoring
Answers
B.
Consulting with the CIO
B.
Consulting with the CIO
Answers
C.
Emphasizing the financial results
C.
Emphasizing the financial results
Answers
D.
Identifying appropriate key performance indicators (KPls)
D.
Identifying appropriate key performance indicators (KPls)
Answers
Suggested answer: D

An IT audit report indicates that a lack of IT employee risk awareness is creating serious security issues in application design and configuration. Which of the following would be the BEST key risk indicator (KRI) to show progress in IT employee behavior?

A.
Number of IT employees attending security training sessions
A.
Number of IT employees attending security training sessions
Answers
B.
Results of application security testing
B.
Results of application security testing
Answers
C.
Number of reported security incidents
C.
Number of reported security incidents
Answers
D.
Results of application security awareness training quizzes
D.
Results of application security awareness training quizzes
Answers
Suggested answer: B

A strategic systems project was implemented several months ago. Which of the following is the BEST reference for the IT steering committee as they evaluate its level of success?

A.
Stakeholder satisfaction surveys B The project's net present value (NPV)
A.
Stakeholder satisfaction surveys B The project's net present value (NPV)
Answers
B.
The project's business case
B.
The project's business case
Answers
C.
Operating metrics of the new system
C.
Operating metrics of the new system
Answers
Suggested answer: A

Which of the following is the MOST important reason for selecting IT key risk indicators (KRIs)?

A.
Demonstrating the effectiveness of IT risk policies
A.
Demonstrating the effectiveness of IT risk policies
Answers
B.
Assessing the current IT controls model
B.
Assessing the current IT controls model
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C.
Enabling comparison against similar IT KRIs
C.
Enabling comparison against similar IT KRIs
Answers
D.
Increasing the probability of achieving IT goals
D.
Increasing the probability of achieving IT goals
Answers
Suggested answer: A

A large organization with branches across many countries is in the midst of an enterprise resource planning (ERP) transformation. The IT organization receives news that the branches in a country where the impact to the enterprise is to be greatest are being sold. What should be the NEXT step?

A.
Update the ERP business case and re-evaluate the ROI.
A.
Update the ERP business case and re-evaluate the ROI.
Answers
B.
Cancel the ERP transformation and re-allocate project funds.
B.
Cancel the ERP transformation and re-allocate project funds.
Answers
C.
Adjust the ERP implementation plan and budget.
C.
Adjust the ERP implementation plan and budget.
Answers
D.
Continue with the ERP migration according to plan.
D.
Continue with the ERP migration according to plan.
Answers
Suggested answer: A

A marketing enterprise is considering procuring customer information to more accurately target customer communications and increase sales. The data has a very high cost to the enterprise. Which of the following would provide the MOST comprehensive view into the potential value to the organization?

A.
Investment services board review
A.
Investment services board review
Answers
B.
Net present value {NPV) calculation
B.
Net present value {NPV) calculation
Answers
C.
Risk assessment results
C.
Risk assessment results
Answers
D.
Cost-benefit analysis results
D.
Cost-benefit analysis results
Answers
Suggested answer: B

Which of the following provides the BEST assurance on the effectiveness of IT service management processes?

A.
Performance of incident response
A.
Performance of incident response
Answers
B.
Continuous monitoring
B.
Continuous monitoring
Answers
C.
Key risk indicators (KRIs)
C.
Key risk indicators (KRIs)
Answers
D.
Compliance with internal controls
D.
Compliance with internal controls
Answers
Suggested answer: A

A rail transport company has the worst on-time arrival record in the industry due to an antiquated IT system that controls scheduling. Despite employee resistance, an initiative lo upgrade the technology and related processes has been approved. To maximize employee engagement throughout the project, which of the following should be in place prior to the start of the initiative?

A.
Procurement management plan
A.
Procurement management plan
Answers
B.
Organizational change management plan
B.
Organizational change management plan
Answers
C.
Risk response plan
C.
Risk response plan
Answers
D.
Resource management plan
D.
Resource management plan
Answers
Suggested answer: B
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