ASIS CPP Practice Test - Questions Answers, Page 41
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Nondirectional counseling of upset employees:
A.
Does not directly advise, criticize, or try to help
B.
Does not carry the danger inherent in giving advice
C.
Involves primarily being a good listener
D.
Should not be used because it is not effective
E.
None of the above
The first skill the manager or supervisor must learn is:
A.
How to supervise or manage
B.
How to give orders
C.
How to check up on procedures
D.
The ability to listen
E.
How to maintain authority
In the United States, employee thefts are:
A.
Fewer than thefts by shoplifters
B.
Fewer than the nation's burglaries
C.
Fewer than the nation's car thefts
D.
Equal to the nation's burglaries
E.
Greater than the problem of crime in the streets
One thousand shopping tests across the nation showed that in a ten-year period, cash register thefts had increased by what percentage?
A.
46
B.
56
C.
66
D.
76
E.
86
Personnel security problems are caused by:
A.
Dishonesty
B.
Disloyalty
C.
Disinterest of employees
D.
Low morale
E.
Both a and b
F.
All of the above
Employees for the most part are:
A.
Honest
B.
Dishonest
C.
Disinterested
D.
Disloyal
E.
Conscientious, honest individuals who have the company's best interests at heart
Employees' attitudes are directly affected by:
A.
The supervisor's attitude and actions
B.
Lack of recognition
C.
Personal problems that originate within and outside the company
D.
Fellow employees
E.
None of the above
A major concern of a company, above all else, should be:
A.
Internal theft
B.
External theft
C.
Policies and procedures
D.
Reduction of shrinkage
E.
The care and well-being of its employees
Searches made during work hours as a result of a bomb threat call should be made by:
A.
The fire department
B.
The local police department
C.
The Department of Army personnel
D.
The Federal Bureau of Investigation
E.
Employees familiar with the work area where the bomb is reportedly located
The usual reaction of a corporation victimized by the kidnapping of an employee or extortion involving threat to lives of employees has been:
A.
To meet the negotiated demands of the terrorists
B.
To absolutely refuse to negotiate
C.
To negotiate but refuse to put up money
D.
To refer the terrorist to the police
E.
None of the above
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