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Salesforce Certified OmniStudio Consultant Practice Test - Questions Answers, Page 13

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Question 121

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A Salesforce Omnistudio Consultant is validating an Omniscript they have developed for a client. The client has specific business requirements that the script must meet.

What is the best way for the consultant to ensure that the Omniscript meets the client's business requirements?

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Question 122

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A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source

What advice should the consultant give to the client?

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Question 123

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A Salesforce Omnistudio Consultant is tasked with integrating Salesforce Knowledge into an Omniscript to allow users to search and view Salesforce Knowledge Articles.

What must be enabled in the organization for the consultant to activate Knowledge in an Omniscript?

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Question 124

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A Salesforce OmniStudio Consultant is creating an OmniScript for a client's customer service process. The consultant wants to enhance the performance and usability of the OmniScript. What is one best practice the consultant can follow to achieve this?

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Question 125

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A consultant is designing a Flexcard for a client. The client wants the Flexcard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button.

How should the consultant design the Flexcard to meet the client's requirements?

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Question 126

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A consultant is working with a client who wants to create guided interactions using data from their Salesforce org and external sources.

Which Omnistudio tool should the consultant recommend for creating these guided interactions?

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Question 127

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A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date.

In this scenario, how will the calculation engine select which Expression Set to run?

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Question 128

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A Salesforce Omnistudio Consultant is working on a project to automate a complex business process for a client. The consultant decides to use an

Omniscript to guide users through the process.

What is the first step the consultant should take when creating an Omniscript?

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Question 129

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A consultant is working with a client who wants to display specific account information on a Flexcard.

The client wants to include account status, priority level, creation date, and company logo. They also want to include actions such as closing a case, opening a new case, or creating a task.

What is the best approach for the consultant to meet the client's requirements?

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Question 130

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A consultant is designing a Flexcard for a client. The client wants to customize the look of each element on the Flexcard.

What tool should the consultant use to meet the client's requirements?

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Related questions

A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements? Choose 2 answers
A company needs to create a quoting process for its internal agents. During quoting the agent select a product that is passed to the Omniscript with product details including the unit price, and specifies the grade (A, B, C, D, E) size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to retumn the quote. Which two tools should the to meet these Choose 2 answers
A company has a process that requires minimum age to purchase. Potential customers must fill in an application form. Rather than have someone fill in the entire form and be denied at the end, 2 consultant recommends using an Omniscript that will ask users to input their birthdate. If the user is younger than than 18 years, then the Omniscript needs to display a message stating 'You must be 18 years or older to purchase'' and also prevent users from continuing. If the user is 18 or older, then the Omniscript should allow them to proceed without any message. Which two Omniscript components should the using to meet this validation requirement? Choose 2 answers
Topic: Salesforce API You want to display Chatter feeds, users, groups, and followers, especially in mobile applications. Also, you want to provide programmatic access to files, recommendations, topics, notifications, and Data.com purchasing. Which of the following option should you use to do this?
You want to update 500 Leads through a Data Loader. In the CSV file, you have three columns (ID, Email, and Phone). Also, there are some blank values in the rows (some records do not have email, and some do not have a phone). You do not want null values in the records when updating the values. Which of the following options should you use to do this?
A consultant is working on a project that requires the use of Omnistudio tools to automate complex business processes. The consultant is considering using Decision Matrices and Expression Sets. What is the primary benefit of using Decision Matrices and Expression Sets in Omnistudio?
Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?
Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list.
A consultant is tasked with migrating Calculation Matrices and Procedures as Decision Matrices and Expression Sets respectively. What is a key consideration when migrating Calculation Matrices and Procedures?
Which Omniscript element enables users to choose from a dropdown list?