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Salesforce Certified OmniStudio Consultant Practice Test - Questions Answers, Page 9

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Question 81

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A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of 'network issue' and submit the case data 'as-is' to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.

Which three OmniStudio tools should the consultant recommend to meet these requirements?

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Question 82

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A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.

Which OmniScript feature should the consultant recommend to meet this requirement?

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Question 83

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A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.

In this scenario, how will the calculation engine select which calculation procedure to run?

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Question 84

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A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:

* Allow the user to enter contact and address information

* Require the user to enter age, gender, and optionally income bracket

* Compute a discount percentage per product based on the customer data provided

* Save the list of suggested products including discounts

Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7

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Question 85

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In an Integration Procedure, what group element will control whether an individual action executes?

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Question 86

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Which OmniStudio tool is optimized for performance and minimizes configuration time?

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Question 87

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A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.

Which three OmniStudio tools are needed to meet these requirements?

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Question 88

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A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.

Which three OmniStudio features and tools should the consultant recommend to meet these requirements?

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Question 89

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A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.

Using an Integration Procedure, which two actions are necessary to design this solution?

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Question 90

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A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is acustom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:

* Approve

* Print for Review

* Send for Retest

Which OmniStudio tools should the consultant use to design a solution to meet these requirements?

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