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Six Sigma ICYB Practice Test - Questions Answers, Page 4

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List of questions

Question 31

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The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.

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Question 32

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A key metric in Six Sigma is the DPMO which stands for __________________?

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Question 33

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Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?

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Question 34

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To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.

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Question 35

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A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?

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Question 36

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The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.

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Question 37

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At the start of a project we are told to ''walk the process'' from beginning to the end. We do this to_____________________.

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Question 38

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The ''Method'' category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ____________.

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Question 39

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When we create a Process Map we use a __________ to show the direction of work flow.

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Question 40

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At the beginning of a project we must keep in mind there are basically three views of a process:

What you THINK it is, What it ACTUALLY is and What is DOCUMENTED.

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Related questions

Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?
The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.
The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.
The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.
_____________ represents all the variation that one can expect to experience from the output of the subject process.
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between ''what is'' and __________________.
The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.
One of the 5S approaches to eliminating waste is to organize all tools, information and inventory utilized at a workstation in such a manner that the operator knows exactly where things are when needed. This 5S tool is called __________________.
Lean Principles defines for us ________ specific areas where waste typically exists in our processes.