Six Sigma ICYB Practice Test - Questions Answers, Page 4
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The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.
A key metric in Six Sigma is the DPMO which stands for __________________?
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.
A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?
The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.
At the start of a project we are told to ''walk the process'' from beginning to the end. We do this to_____________________.
The ''Method'' category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ____________.
When we create a Process Map we use a __________ to show the direction of work flow.
At the beginning of a project we must keep in mind there are basically three views of a process:
What you THINK it is, What it ACTUALLY is and What is DOCUMENTED.
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