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Isaca COBIT 2019 Practice Test - Questions Answers, Page 14

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Ensuring the program team knows and understands the enterprise goals is a part of which of the following implementation phases?

A.

Where are we now?

A.

Where are we now?

Answers
B.

How do we get there?

B.

How do we get there?

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C.

Where do we want to be?

C.

Where do we want to be?

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D.

What are the drivers?

D.

What are the drivers?

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Suggested answer: C

Explanation:

Ensuring the program team knows and understands the enterprise goals is a part of the ''Where do we want to be?'' phase of the implementation. The implementation of a governance system is divided into seven phases, each with a set of activities and outputs. The ''Where do we want to be?'' phase involves defining the desired outcomes and target state of the governance system, based on the enterprise's vision, mission, values, and goals. One of the activities in this phase is to ensure that the program team is aware of and aligned with the enterprise goals, as well as their roles and responsibilities in achieving them.The answer is based on the COBIT 2019 Implementation Guide2, page 34.Reference:2: COBIT 2019 Implementation Guide | Digital | English

An enterprise will often fail to realize implementation commitments during the execution of an EGIT implementation program plan if it:

A.

leverages existing mechanisms and ways of working.

A.

leverages existing mechanisms and ways of working.

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B.

simplifies the implementation process.

B.

simplifies the implementation process.

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C.

reduces projects into smaller executable pieces.

C.

reduces projects into smaller executable pieces.

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D.

focuses on enabling IT value over business value.

D.

focuses on enabling IT value over business value.

Answers
Suggested answer: D

Explanation:

An enterprise will often fail to realize implementation commitments during the execution of an EGIT implementation program plan if it focuses on enabling IT value over business value. IT value is the contribution of IT to achieving enterprise objectives, while business value is the overall benefit that the enterprise derives from its use of information and technology. Focusing on IT value over business value may result in a disconnect between IT and business stakeholders, a lack of alignment between IT goals and business strategy, or a failure to deliver expected benefits or outcomes. Therefore, it is important to balance both IT value and business value when implementing a governance system.The answer is based on the COBIT 2019 Implementation Guide3, page 38.Reference:3: COBIT 2019 Implementation Guide | Digital | English

Which of the following components should be considered for inclusion when considering the threat landscape design factor?

A.

Compliance and assurance capabilities

A.

Compliance and assurance capabilities

Answers
B.

Impact and probability levels

B.

Impact and probability levels

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C.

Information flows including security policy

C.

Information flows including security policy

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D.

Information security focus areas

D.

Information security focus areas

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Suggested answer: D

Explanation:

The component that should be considered for inclusion when considering the threat landscape design factor is information security focus areas. The threat landscape is one of the 11 design factors defined in COBIT 2019, and it refers to the current and emerging threats that may affect the enterprise's information and technology assets, such as cyberattacks, natural disasters, human errors, etc. Information security focus areas are the specific domains or topics that need to be addressed by the governance system to ensure adequate protection of information and technology assets from potential threats, such as identity and access management, data protection, incident response, etc.The answer is based on the COBIT 2019 Design Guide4, page 17.Reference:4: COBIT 2019 Design Guide | Digital | English

An enterprise has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions. Which of the following enterprise goals is MOST relevant to select?

A.

Customer-oriented service culture

A.

Customer-oriented service culture

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B.

Managed business risk

B.

Managed business risk

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C.

Optimization of business process costs

C.

Optimization of business process costs

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D.

Product and business innovation

D.

Product and business innovation

Answers
Suggested answer: D

Explanation:

An enterprise that has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions should select product and business innovation as one of its most relevant enterprise goals. The balanced scorecard is a tool that translates strategic objectives into four dimensions: financial, customer, internal, and growth. The growth dimension focuses on how the enterprise can create new products or services, enter new markets, or improve its processes or capabilities to achieve long-term success. Product and business innovation is one of the 17 enterprise goals defined in COBIT 2019, which describe the outcomes that an enterprise wants to achieve from its use of information and technology. This goal relates to enhancing customer satisfaction and loyalty by providing innovative solutions that meet their needs and expectations.The answer is based on the COBIT 2019 Framework5, page 38.Reference:5: COBIT 2019 Framework | Digital | English

What is the function of a mapping table when determining the initial scope of a new governance system?

A.

It provides a means for calculating the cost/benefit associated with prioritized governance and management objectives.

A.

It provides a means for calculating the cost/benefit associated with prioritized governance and management objectives.

Answers
B.

It indicates the relevance of a governance or management objective with a particular design factor.

B.

It indicates the relevance of a governance or management objective with a particular design factor.

Answers
C.

It indicates the degree of alignment of each governance and management objective with enterprise strategy.

C.

It indicates the degree of alignment of each governance and management objective with enterprise strategy.

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D.

It provides a high level view of the importance of governance and management objectives for presentation purposes.

D.

It provides a high level view of the importance of governance and management objectives for presentation purposes.

Answers
Suggested answer: B

Explanation:

The function of a mapping table when determining the initial scope of a new governance system is to indicate the relevance of a governance or management objective with a particular design factor. A mapping table is a tool that helps to identify and prioritize the governance and management objectives that are most applicable and important for the enterprise, based on its specific characteristics and context. A design factor is one of the characteristics of the enterprise that influence the design and operation of a governance system, such as size, industry, culture, strategy, etc. A mapping table shows the degree of relevance of each governance and management objective with each design factor, using a scale from 0 (not relevant) to 5 (very relevant). The function is based on the COBIT 2019 Design Guide, page 23.Reference:: COBIT 2019 Design Guide | Digital | English

Which of the following is an important desired outcome to be achieved from the execution of an EGIT implementation program plan?

A.

Completion of EGIT project implementation regardless of the amount of time required

A.

Completion of EGIT project implementation regardless of the amount of time required

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B.

Transition of EGIT projects into the enterprise's normal development life cycle

B.

Transition of EGIT projects into the enterprise's normal development life cycle

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C.

Development of a record of unapproved EGIT projects

C.

Development of a record of unapproved EGIT projects

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D.

Mitigation of all risks associated with the implementation of EGIT projects

D.

Mitigation of all risks associated with the implementation of EGIT projects

Answers
Suggested answer: B

Explanation:

The desired outcome of an EGIT implementation program plan is to ensure that the EGIT projects are aligned with the enterprise's strategy, objectives, and stakeholder needs, and that they deliver value and benefits to the enterprise. One of the key steps in achieving this outcome is to transition the EGIT projects into the enterprise's normal development life cycle, which involves ensuring that the projects are integrated with the existing processes, systems, and governance structures, and that they are monitored and controlled for quality, performance, and risk.This will also facilitate the continuous improvement and adaptation of the EGIT projects to changing business needs and environment12Reference:1: COBIT 2019 Implementation Guide, page 49-502: COBIT 2019 Design Guide, page 67-68

Which of the following inputs MUST be defined before the planning for a new governance framework can be finalized?

A.

Performance management

A.

Performance management

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B.

Enterprise goals

B.

Enterprise goals

Answers
C.

Risk frameworks

C.

Risk frameworks

Answers
D.

Implementation costs

D.

Implementation costs

Answers
Suggested answer: B

Explanation:

The planning for a new governance framework requires defining the inputs that will guide the design and implementation of the framework. One of the most important inputs is the enterprise goals, which are the high-level statements of what the enterprise wants to achieve in terms of its mission, vision, values, and strategy. The enterprise goals provide the direction and purpose for the governance framework, and help to align the governance objectives, enablers, principles, and practices with the enterprise's needs and expectations.The enterprise goals also help to identify the relevant stakeholders, their roles and responsibilities, and their requirements and expectations from the governance framework34Reference:3: COBIT 2019 Framework: Introduction and Methodology, page 25-264: COBIT 2019 Design Guide, page 23-24

What is the BEST approach when determining which of the archetype enterprise strategies most closely aligns with an enterprise's own strategy?

A.

Select a mix of equally important strategy archetypes.

A.

Select a mix of equally important strategy archetypes.

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B.

Select one primary strategy archetype and only one secondary strategy archetype.

B.

Select one primary strategy archetype and only one secondary strategy archetype.

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C.

Select all the strategy archetypes that are applicable to the enterprise.

C.

Select all the strategy archetypes that are applicable to the enterprise.

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D.

Select the strategy archetype most closely aligned to the enterprise's information and technology risk profile.

D.

Select the strategy archetype most closely aligned to the enterprise's information and technology risk profile.

Answers
Suggested answer: D

Explanation:

The strategy archetype is a design factor that describes how an enterprise uses information and technology to achieve its goals and objectives. There are six strategy archetypes defined in COBIT 2019: customer intimacy, product leadership, operational excellence, compliance-driven, data-driven, and innovation-driven. Each archetype has different implications for the governance and management of information and technology in terms of focus areas, processes, practices, roles, structures, and metrics. The best approach when determining which strategy archetype most closely aligns with an enterprise's own strategy is to select the one that reflects the enterprise's information and technology risk profile, which is another design factor that describes how an enterprise identifies, assesses, responds to, monitors, and reports on information and technology risks. The risk profile helps to determine the level of risk appetite and tolerance that an enterprise has for its information and technology activities, as well as the level of control and assurance that is required for its governance framework.By selecting the strategy archetype that matches the risk profile, an enterprise can ensure that its governance framework is appropriate for its context and objectives5Reference:5: COBIT 2019 Design Guide, page 35-39 : COBIT 2019 Design Guide, page 41-43

An enterprise is designing a specific governance system that is using diverse technology deployments with multiple domains of business operations. Which of the following is the expected deliverable when tailoring the COBIT 2019 framework?

A.

Focus area guidance

A.

Focus area guidance

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B.

Capability levels

B.

Capability levels

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C.

Enterprise goals

C.

Enterprise goals

Answers
D.

Aligned goals

D.

Aligned goals

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Suggested answer: A

Explanation:

The focus areas are specific governance topics that are relevant for an enterprise based on its context, needs, and objectives. The focus areas provide guidance on how to apply the COBIT 2019 framework to address specific issues or challenges related to information and technology governance. The focus areas also help to tailor the COBIT 2019 framework to suit the enterprise's specific governance system design. Therefore, when an enterprise is designing a specific governance system that is using diverse technology deployments with multiple domains of business operations, the expected deliverable when tailoring the COBIT 2019 framework is the focus area guidance.The focus area guidance will help the enterprise to select and prioritize the relevant focus areas that match its governance needs and objectives, and to customize the COBIT 2019 components such as principles, enablers, goals, processes, practices, etc., according to the focus area requirements12Reference:1: COBIT 2019 Design Guide, page 51-522: COBIT 2019 Framework: Introduction and Methodology, page 27-28

Which of the following stakeholders ensures the business case and program plan are realistic and achievable?

A.

IT process owners

A.

IT process owners

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B.

Business process owners

B.

Business process owners

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C.

Chief information officer (CIO)

C.

Chief information officer (CIO)

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D.

Implementation team

D.

Implementation team

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Suggested answer: C

Explanation:

The business case and program plan are essential documents that describe the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The business case and program plan provide the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. Therefore, it is important that these documents are realistic and achievable, reflecting the current state and target state of information and technology governance in the enterprise. One of the roles that ensures the business case and program plan are realistic and achievable is the chief information officer (CIO), who is the senior executive responsible for leading and managing the information and technology function in the enterprise. The CIO has a role in developing, reviewing, validating, and approving the business case and program plan, ensuring that they are aligned with the enterprise's strategy, objectives, needs, and expectations.The CIO also has a role in communicating and presenting the business case and program plan to other stakeholders such as the board, executives, business managers, IT managers, etc., and obtaining their buy-in and commitment for the program34Reference:3: COBIT 2019 Implementation Guide, page 39-404: COBIT 2019 Framework: Governance and Management Objectives, page 20-21

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