Isaca COBIT 2019 Practice Test - Questions Answers, Page 12

The objectives of the Evaluate, Direct and Monitor (EDM) domain are best described by assessing strategic options and guiding senior management on the options chosen. This domain covers the governance activities related to setting direction, monitoring performance, ensuring compliance, and providing feedback to stakeholders. The domain consists of five governance objectives: EDM01 Ensure Governance Framework Setting and Maintenance, EDM02 Ensure Benefits Delivery, EDM03 Ensure Risk Optimization, EDM04 Ensure Resource Optimization, and EDM05 Ensure Stakeholder Transparency.The domain is based on the COBIT 2019 Framework2, page 30.Reference:2: COBIT 2019 Framework | Digital | English

A focus area describes a specific governance topic, domain or issue that can be addressed by a collection of governance and management objectives and their components. A focus area provides guidance on how to apply COBIT to a specific business driver or pain point, such as digital transformation, cybersecurity, privacy, or business continuity. A focus area can also provide guidance on how to align COBIT with other standards, frameworks or regulations.A focus area is based on the COBIT 2019 Design Guide3, page 19.Reference:3: COBIT 2019 Design Guide | Digital | English

The alignment goal titled ''Delivery of IT services in line with business requirements'' is most likely to be associated with the metric ''percent of IT services with defined operational costs and expected benefits''. This metric measures the extent to which IT services are aligned with business needs and expectations, and deliver value for money. The alignment goal is one of the 17 enterprise goals defined in COBIT 2019, which describe the outcomes that an enterprise wants to achieve from its use of information and technology.The alignment goal is based on the COBIT 2019 Framework4, page 36.Reference:4: COBIT 2019 Framework | Digital | English

The alignment goal titled ''Knowledge, expertise and initiatives for business innovation'' is aligned to the Learning and Growth dimension of the IT balanced scorecard (BSC). The IT BSC is a tool that translates the IT-related goals into a set of performance indicators that can be measured and monitored. The Learning and Growth dimension focuses on the capabilities and skills of the IT staff, as well as the culture and climate that foster innovation and learning.The alignment goal is based on the COBIT 2019 Framework5, page 38.Reference:5: COBIT 2019 Framework | Digital | English

The primary objective of implementing the process of managed innovation is to improve customer experience by identifying and realizing new opportunities for business value creation from information and technology. This process involves scanning the external environment for emerging trends and technologies, engaging with stakeholders to understand their needs and expectations, evaluating and prioritizing innovative ideas, and executing and monitoring innovation initiatives.The process is based on the COBIT 2019 Design Guide1, page 75.Reference:1: COBIT 2019 Design Guide | Digital | English

The most critical factor to ensuring the objective of managed availability and capacity is to predict future IT resource requirements based on current and projected business needs, service levels, and performance targets. This factor enables the enterprise to plan, provision, and optimize IT resources in a timely and cost-effective manner, while ensuring that IT services are delivered with sufficient availability and capacity to meet business demands.The factor is based on the COBIT 2019 Design Guide2, page 77.Reference:2: COBIT 2019 Design Guide | Digital | English

Business service continuity and availability is one of the 17 enterprise goals defined in COBIT 2019, which describe the outcomes that an enterprise wants to achieve from its use of information and technology. This goal relates to ensuring that critical business processes and information are available at a level acceptable to the enterprise in the event of a disruption or disaster, and that recovery plans are in place to restore normal operations as soon as possible.The goal is based on the COBIT 2019 Framework3, page 36.Reference:3: COBIT 2019 Framework | Digital | English

A capability maturity model is a tool that assesses how well a process is implemented and performing at a given level, ranging from 0 (non-existent) to 5 (optimized). Each level defines a set of attributes that describe the characteristics of the process at that level, such as process performance, process documentation, process control, process measurement, etc.The model is based on the COBIT 2019 Process Assessment Model4, page 11.Reference:4: COBIT 2019 Process Assessment Model | Digital | English

The primary purpose for aligning role descriptions to the enterprise's business context, organization and operating environment when tailoring the COBIT organizational structure is to assign levels of accountability and responsibility for governance and management activities. This purpose helps to ensure that roles are clearly defined, communicated, understood, and accepted by all stakeholders, and that there are no gaps or overlaps in roles.The purpose is based on the COBIT 2019 Implementation Guide5, page 45.Reference:5: COBIT 2019 Implementation Guide | Digital | English