Isaca COBIT 2019 Practice Test - Questions Answers, Page 11
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Which of the following criteria must be met for a process to meet a higher capability level?
All activities of that level are successfully performed.
Capability is demonstrated on the most relevant process activities.
An identified subset of the activities of that level can be executed effectively.
Which of the following is a common characteristic of process capability levels 2 to 5?
The process's performance is monitored.
The process's purpose is achieved.
The process's description is well defined.
Which of the following performance measures is used to assess a specific focus area?
Maturity level
Key goal indicator
Process capability rating
Which of the following is considered good practice with regard to performance management of organizational structures?
Decision rights of the organizational structure are situation-dependent to facilitate escalation processes.
The organizational structure is informally established to enable agile change management.
Organizational meeting reports/minutes are available and meaningful to ensure transparency.
When refining the scope of a new IT governance system during the design phase, which of the following is the MOST significant driver to be considered?
The size of the enterprise
National or international locations
Cloud versus on-premises services
Before designing an enterprise IT governance system, an organization should FIRST review and understand:
the enterprise's risk profile.
the enterprise's strategy.
current IT-related issues.
When designing an IT governance system, the NEXT step after considering the enterprise's strategic business objectives is to assess:
the enterprise's risk profile.
the IT implementation method.
the role of IT within the enterprise.
What is the BEST way for senior leadership to communicate its expectations for IT governance prior to commencing a governance implementation plan?
Include a scope statement in the business case.
Add key performance indicators (KPIs) to a balanced scorecard.
Generate an IT governance policy.
Which of the following is IMPERATIVE to the successful implementation of IT governance?
IT governance identifies benchmarking standards.
IT governance includes identification of business risk.
IT governance is sponsored by executives.
Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?
Conduct a capabilities assessment.
Calculate return on investment (ROI).
Perform a process risk assessment.
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