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Question 78 - PMI-RMP discussion

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Several key stakeholders approach the project manager with concerns. The stakeholders have received feedback from local businesses that have reported a reduction in customers because of construction activities at the worksite, and they plan to submit a claim to the municipality to fine the project manager's company.

How should the project manager address this concern?

A.

Evaluate the risk with the team and update the issueing

Answers
A.

Evaluate the risk with the team and update the issueing

B.

Discuss the concern with the local business owners.

Answers
B.

Discuss the concern with the local business owners.

C.

Update the key risks and perform a quantitative risk analysis.

Answers
C.

Update the key risks and perform a quantitative risk analysis.

D.

Adjust construction work hours to after business hours.

Answers
D.

Adjust construction work hours to after business hours.

Suggested answer: A

Explanation:

The project manager should evaluate the risk with the team and update the issueing to address the concerns of the stakeholders and local businesses.

This concern is a potential risk that could affect the project's reputation, stakeholder satisfaction, and profitability. The project manager should evaluate the risk with the team and update the issue log, which is a tool for documenting and monitoring the resolution of issues that arise during the project. The issue log should include information such as the issue description, the priority, the owner, the status, and the actions taken. The project manager should also communicate with the stakeholders and the local businesses to address their concerns and seek a mutually beneficial solution. The project manager should not ignore the concern, as it could escalate into a bigger problem. The project manager should not discuss the concern with the local business owners alone, as this could bypass the stakeholders and create more conflicts. The project manager should not update the key risks and perform a quantitative risk analysis, as this is a time-consuming and complex process that may not be necessary for this type of risk. The project manager should not adjust the construction work hours to after business hours, as this could incur additional costs, disrupt the project schedule, and affect the workers' safety and productivity.Reference: PMI, 2017. A Guide to the Project Management Body of Knowledge (PMBOK Guide) -- Sixth Edition. Newtown Square, PA: Project Management Institute, Inc., pp.115-116, 408-4091

asked 14/11/2024
Bruce Baynes
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