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Question 322 - PgMP discussion

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A component project manager escalates an issue regarding a key stakeholder to the program manager. The key stakeholder does not respond to emails or phone calls, and the project manager believes this key stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence over the component project, which could impact other components if delays occur. The program manager's attempts to reach the stakeholder via email also fail.

What should the program manager do next?

A.
Escalate the issue to the stakeholder's supervisor
Answers
A.
Escalate the issue to the stakeholder's supervisor
B.
Escalate the issue to the program governance board, as delays will impact the program
Answers
B.
Escalate the issue to the program governance board, as delays will impact the program
C.
Update the program risk register to reflect a realized risk and execute the documented risk response
Answers
C.
Update the program risk register to reflect a realized risk and execute the documented risk response
D.
Attempt to call the key stakeholder; if unsuccessful, visit their office to identify potential risks
Answers
D.
Attempt to call the key stakeholder; if unsuccessful, visit their office to identify potential risks
Suggested answer: D
asked 23/09/2024
Van Raoul Datuin
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