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Question 101 - Certified Contact Center discussion

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Your legacy system stores customer data in different formats. Which tool helps assess data readiness for migration?

A.
Salesforce Data Loader for bulk data imports and mapping.
Answers
A.
Salesforce Data Loader for bulk data imports and mapping.
B.
Data Quality Rules within Salesforce highlighting inconsistencies and missing information.
Answers
B.
Data Quality Rules within Salesforce highlighting inconsistencies and missing information.
C.
Data Migration Assistant (DMA) tool for analyzing data format and compatibility.
Answers
C.
Data Migration Assistant (DMA) tool for analyzing data format and compatibility.
D.
Custom Apex code scripts developed to assess and clean legacy data for migration.
Answers
D.
Custom Apex code scripts developed to assess and clean legacy data for migration.
Suggested answer: C

Explanation:

The Data Migration Assistant (DMA) tool is specifically designed to analyze data formats and compatibility, making it an essential resource for assessing data readiness prior to migration. It helps in evaluating how legacy data formats will translate into Salesforce, identifying any potential issues like data inconsistency or incompatibility early in the migration process. Therefore, 'C. Data Migration Assistant (DMA) tool for analyzing data format and compatibility' is the most effective tool for assessing legacy data readiness.

Reference: Salesforce Data Migration

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asked 23/09/2024
Yan Wei
35 questions
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