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You encounter unexpected data inconsistencies during migration. Which approach helps maintain data integrity?
The customer requires secure access control for sensitive customer data. Which functionality is most important?
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Your project requires migrating knowledge base articles. Which data preparation step helps maintain internal links and formatting within articles?

Question 102 - Certified Contact Center discussion

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Your data includes sensitive customer information. Which security mechanism protects data during migration?

A.
Data encryption at rest and in transit via SSL/TLS protocols.
Answers
A.
Data encryption at rest and in transit via SSL/TLS protocols.
B.
User permissions and field-level security restricting access to sensitive data within Salesforce.
Answers
B.
User permissions and field-level security restricting access to sensitive data within Salesforce.
C.
Data anonymization or pseudonymization masking sensitive information during migration and storage.
Answers
C.
Data anonymization or pseudonymization masking sensitive information during migration and storage.
D.
All of the above, forming a multi-layered approach to data security during and after migration.
Answers
D.
All of the above, forming a multi-layered approach to data security during and after migration.
Suggested answer: D

Explanation:

Ensuring the security of sensitive customer data during migration requires a multi-layered approach. Data encryption both at rest and in transit, via SSL/TLS protocols, ensures the data is protected against unauthorized access during transfer. User permissions and field-level security within Salesforce restrict access to sensitive data. Data anonymization or pseudonymization techniques mask sensitive information, providing additional privacy. 'D. All of the above, forming a multi-layered approach to data security during and after migration' offers comprehensive protection for sensitive data throughout the migration process.

Reference: Salesforce Data Security

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asked 23/09/2024
Javier Portabales
40 questions
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