Your deployment involves migrating historical case data. Which data preparation step helps maintain case history and audit trails accurately?

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Dylan Brons · Accepted Answer

All of the above, contributing to a complete and accessible migration of historical case data with preserved context and audit trails.

Dylan Brons · Answer

Transferring all available case data, including comments, attachments, and activity logs, during the migration process.

Dylan Brons · Answer

Configuring the new system to preserve chronological order and timestamps associated with historical case events.

Dylan Brons · Answer

Testing case history access and audit trail functionality to verify accurate retrieval and display of historical information.

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