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Question 167 - Certified Contact Center discussion

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Universal Containers (UC) requires agents to use their mobile devices as part of the daily operations. In order to do that, agents need a service app that can be published on AppExchange. Which kind of environment should

UC use to develop and deploy this app on Appexchange?

A.
Source org
Answers
A.
Source org
B.
Scratch org (correct)
Answers
B.
Scratch org (correct)
C.
Sandbox
Answers
C.
Sandbox
Suggested answer: B

Explanation:

For Universal Containers to develop and deploy a service app on AppExchange, using Scratch orgs is the recommended environment. Scratch orgs are disposable Salesforce environments that can be quickly set up and torn down, facilitating continuous integration and feature testing specific to Salesforce DX workflows. They are ideal for developing and testing applications before publishing them to AppExchange.

Reference: Salesforce Developer Documentation on Scratch Orgs

asked 23/09/2024
Donn Policarpio
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