Salesforce Certified Health Cloud Accredited Professional Practice Test - Questions Answers, Page 18
List of questions
Question 171
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Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?
Explanation:
To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users.This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7.Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, or Customer Community Plus for Health Cloud are not licenses that can fulfill this requirement.
Question 172
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An agent at a MedTech company requires a Ul component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case?
Explanation:
To solve the use case of creating a new order and displaying available products for purchase, a developer should leverage the following OmniStudio capabilities:
OmniScript: This is a capability that allows developers to create guided flows that capture user inputs and execute business logic.OmniScript can be used to create a process that builds a new order based on customer data and product selection9.
FlexCards: This is a capability that allows developers to create reusable UI components that display data from various sources.FlexCards can be used to create a component that shows customer data and contains a link to start the OmniScript flow10.
Document Generation: This is a capability that allows developers to create documents based on templates and data from various sources.Document Generation can be used to create an order confirmation document that shows the details of the order and products purchased11. DataRaptors or Integration Procedures are not required capabilities for this use case.
Question 173
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Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network. What is available to extend the reporting capability of Health Cloud?
Explanation:
To extend the reporting capability of Health Cloud, a consultant should recommend CRM Analytics for Health Cloud.This is a feature that provides pre-built dashboards and reports that help users analyze various aspects of health care delivery, such as care plan adherence, patient outcomes, referral management, network performance, and more12.CRM Analytics for Health Cloud also allows users to customize and create their own dashboards and reports based on their specific needs13. Care Management Extension, Insights for Health Cloud, or Reporting unmanaged package are not features that can extend the reporting capability of Health Cloud.
Question 174
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A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.
In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Explanation:
Advanced Therapy Management assists the healthcare organization with its complex scheduling requirements by allowing them to reschedule part of the appointment chain and book multi-step appointments. Rescheduling part of the appointment chain enables the organization to adjust the dates and times of individual appointments within a chain without affecting the rest of the chain. Booking multi-step appointments enables the organization to create a series of related appointments that follow a predefined sequence and duration.
Question 175
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At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud. Moving forward, a small subset of auditors need access.
What should a consultant do to expand this access?
Explanation:
The consultant should create a criteria-based Account sharing rule to expand this access. A criteria-based Account sharing rule allows the consultant to share accounts that meet certain criteria with a specific group of users, such as auditors. This way, the auditors can view patient records that they do not own in Health Cloud.
Question 176
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A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations. Which two capabilities should a consultant customize to achieve this?
Explanation:
The two capabilities that a consultant should customize to implement Utilization Management in Health Cloud and submit and track prior authorizations are creating a new Support Process to match the customer's process steps and customizing the Service Request object. A Support Process defines the picklist values available for the Status field on a Service Request record, which represents a prior authorization request. The consultant can create a new Support Process to match the customer's process steps, such as Submitted, Approved, Denied, or Pending. The Service Request object stores information about the prior authorization request, such as the patient, the provider, the service type, and the outcome. The consultant can customize this object by adding or removing fields, creating validation rules, or defining page layouts.
Question 177
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A bug is assigned to a developer stating that when an address contains data in the Address Line 2 field, the FlexCard display adds additional line, causing formatting issues.
How should the developer handle this in a DataRaptor without changing the underlying data structures?
Question 178
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An administrator for Salesforce Health Cloud wants to ensure that the files in their full sandbox instance are encrypted. Which encryption solution supports the encryption of files in this scenario?
Question 179
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Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's dat
a. How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?
Question 180
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Bloomington Caregivers has decided to enable Integrated Care Management so that its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.
Which three steps should the administrator take as part of the org setup to enable Assessments?
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