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Question 89 - Certified Maps Professional discussion

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An account executive from Alpine Energy is covering a large territory using Salesforce Maps. There have been constant address changes to their accounts in the past which required them to manually clear the coordinates so that Maps will generate new latitude and longitude values. How can this process be automated?

A.
Configure Auto Assignment rules to automatically assign new coordinates when an address changes
Answers
A.
Configure Auto Assignment rules to automatically assign new coordinates when an address changes
B.
After plotting a Marker Layer, click the 'Use Suggested Address' button to update the latitude and longitude values.
Answers
B.
After plotting a Marker Layer, click the 'Use Suggested Address' button to update the latitude and longitude values.
C.
Utilize a Salesforce automation tool to automatically clear a record's latitude and longitude values when the address is changed
Answers
C.
Utilize a Salesforce automation tool to automatically clear a record's latitude and longitude values when the address is changed
D.
Utilize the 'auto update address' feature in Salesforce Maps
Answers
D.
Utilize the 'auto update address' feature in Salesforce Maps
Suggested answer: C

Explanation:

One way to automate the process of clearing coordinates for records that have address changes is to use a Salesforce automation tool, such as Process Builder or Flow Builder. These tools can help create workflows that trigger actions based on certain criteria or events. For example, the account executive from Alpine Energy can use Process Builder to create a process that runs whenever an account is created or edited, and checks if any of the address fields have changed. If so, the process can execute an action that clears the latitude and longitude values of the account record. This way, the next time the account is plotted on Salesforce Maps, it will geocode with the updated address and plot in the correct location. Alternatively, the account executive can use Flow Builder to create a flow that performs similar logic and actions as the process, but with more flexibility and customization options. For more information on how to use Process Builder or Flow Builder, see the references below.Reference:

2: Automate Your Business Processes with Process Builder | Salesforce Trailhead Module2

3: Automate Your Business Processes with Flow Builder | Salesforce Trailhead Module3

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asked 23/09/2024
KRISHNA SUMAN
29 questions
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