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Question 97 - Certified Maps Professional discussion

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An organization requires sales reps utilize Salesforce Maps 'Check in' and 'Check out'. A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?

A.
Enable Auto Check Out in Permission Groups under Installed Package | Configure | Permission Groups
Answers
A.
Enable Auto Check Out in Permission Groups under Installed Package | Configure | Permission Groups
B.
Go to Salesforce reports, create and share a completed task report with users, and add the report to the users dashboard.
Answers
B.
Go to Salesforce reports, create and share a completed task report with users, and add the report to the users dashboard.
C.
Complete the check in settings under Installed Package | Configure | Base objects and make sure verification distance is configured.
Answers
C.
Complete the check in settings under Installed Package | Configure | Base objects and make sure verification distance is configured.
D.
Enable 'Auto Check Out' for the corresponding Base Object under Installed Package | Configure | Base Objects
Answers
D.
Enable 'Auto Check Out' for the corresponding Base Object under Installed Package | Configure | Base Objects
Suggested answer: D

Explanation:

Salesforce Maps allows users to check in and check out of tasks, events, and other records from the map interface. This feature helps users track their activities and log their visits. However, some users may forget to check out of a task when they leave an appointment, which can cause inaccurate data and reports. To prevent this, an admin can enable the ''Auto Check Out'' feature for the corresponding Base Object under Installed Package | Configure | Base Objects. This feature automatically checks out a user from a record when they move away from the location by a certain distance. The admin can specify the distance threshold and the time interval for the auto check out feature. This way, the users do not have to manually check out of a task, and the data is updated automatically.

Reference: Salesforce Maps User Guide,Salesforce Maps Check In and Check Out,Salesforce Maps Base Objects

asked 23/09/2024
Bill Skadden
31 questions
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