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A customer would like to create an alignment based on a territory model exported from another system. The records are not importing, with an error indicating 'Some records did not import'. Which two steps should the user take to resolve the error?
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Question 98 - Certified Maps Professional discussion

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A Salesforce Maps implementation partner is meeting with a prospect that already uses a legacy mapping solution for the Sales Team and wants to replace it with Salesforce Maps. What is the best action the implementation partner take?

A.
Transform the customer's business processes and capture new requirements to implement in Salesforce Maps
Answers
A.
Transform the customer's business processes and capture new requirements to implement in Salesforce Maps
B.
Keep the existing mapping solution and implement new requirements in Salesforce Maps
Answers
B.
Keep the existing mapping solution and implement new requirements in Salesforce Maps
C.
Transform the Salesforce Maps Ul to match the legacy mapping solution' Ul to retain user adoption
Answers
C.
Transform the Salesforce Maps Ul to match the legacy mapping solution' Ul to retain user adoption
D.
Build API's to connect the legacy mapping solution with Salesforce Maps to have one unified Maps solution
Answers
D.
Build API's to connect the legacy mapping solution with Salesforce Maps to have one unified Maps solution
Suggested answer: A

Explanation:

Salesforce Maps is a powerful tool that supports field sales operations from top to bottom. It combines geographical data with CRM data, including critical features such as territory management, route optimization, geolocation tracking, and data visualization. To replace a legacy mapping solution with Salesforce Maps, the best action for an implementation partner is to transform the customer's business processes and capture new requirements to implement in Salesforce Maps. This way, the partner can leverage the full potential of Salesforce Maps and tailor it to the customer's specific needs and goals. The partner can also help the customer with the implementation process, such as assessing the current sales operations, defining the records and fields for the datasets, creating and publishing alignments, and controlling access to datasets and alignments. The partner can also provide training and support for the customer to ensure a smooth transition and user adoption.

Reference: Ultimate Guide to Salesforce Maps: How to Use & Implementation,Implementing Salesforce Maps Territory Planning,Best Sales Mapping Software | Salesforce Maps - Salesforce.com US,Salesforce Maps Configuration | Salesforce Trailhead,Discover Salesforce Maps | Salesforce Trailhead

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asked 23/09/2024
ANIKET PATEL
36 questions
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