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Question 73 - Certified Marketing Cloud Account Engagement Specialist discussion

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You can see the score, grade, assigned user and recent interaction within the Insight section of the Prospect Record.

A.
True
Answers
A.
True
B.
False
Answers
B.
False
Suggested answer: A

Explanation:

According to theSalesforce documentation, the answer is true. You can see the score, grade, assigned user and recent interaction within the Insight section of the Prospect Record. The Insight section is a feature that shows the key information and metrics of a prospect in Marketing Cloud Account Engagement. The Insight section can be accessed from the Prospects tab in Marketing Cloud Account Engagement, and it can show different data for the prospect, such as score, grade, assigned user, or recent interaction. The score is a numerical value that indicates the level of interest and engagement of a prospect, based on their activities, such as opening an email, clicking a link, or submitting a form. The grade is a letter value that indicates the level of fit of a prospect, based on their attributes, such as industry, job title, location, or company size. The assigned user is the user who is responsible for the prospect, and who can view and edit the prospect's information. The recent interaction is the latest action or event that the prospect has performed or received, such as opening an email, clicking a link, or registering for a webinar. The Insight section can help users to quickly and easily view the most important information and metrics of a prospect, and to take actions based on the data.

Reference:Salesforce documentation

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asked 23/09/2024
EDUARDO VIDAL
41 questions
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