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Question 227 - Certified Marketing Cloud Account Engagement Specialist discussion

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In an engagement studio program, business hours are enabled for Monday-Friday from 10am-4pm. A prospect enters a Send Ema step at 4:30pm on Friday.

When would the program send the email to the prospect?

A.
The email will send immediately.
Answers
A.
The email will send immediately.
B.
The email will not send.
Answers
B.
The email will not send.
C.
The email will send on Saturday at 10am.
Answers
C.
The email will send on Saturday at 10am.
D.
The email will send on Monday at 10am.
Answers
D.
The email will send on Monday at 10am.
Suggested answer: D

Explanation:

If business hours are enabled for an engagement studio program, any email steps will be executed only during the specified hours. If a prospect enters an email step outside of the business hours, the email will be queued until the next business hour.Therefore, if a prospect enters a Send Email step at 4:30pm on Friday, and the business hours are Monday-Friday from 10am-4pm, the email will be sent on Monday at 10am

asked 23/09/2024
Kanta Prasad
38 questions
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