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Question 234 - Certified Marketing Cloud Account Engagement Specialist discussion

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An engagement studio action step is scheduled to send an email on March 20th.

What should happen to the prospects who reach this step after that scheduled day?

A.
A prospect arriving after the send date will remain on the step until a new send date is set
Answers
A.
A prospect arriving after the send date will remain on the step until a new send date is set
B.
A prospect arriving after the send date will skip the Send Email step.
Answers
B.
A prospect arriving after the send date will skip the Send Email step.
C.
A Prospect arriving after the send date will be removed from the program.
Answers
C.
A Prospect arriving after the send date will be removed from the program.
D.
A Prospect arriving after the send date will be sent the email.
Answers
D.
A Prospect arriving after the send date will be sent the email.
Suggested answer: D

Explanation:

When an engagement studio action step is scheduled to send an email on a specific date, it means that the email will be sent to all prospects who reach that step on or after that date. Therefore, a prospect arriving after the send date will be sent the email (D). The prospect will not remain on the step until a new send date is set (A), skip the Send Email step (B), or be removed from the program .

Reference:Work with Time and Pauses in Engagement Studio

asked 23/09/2024
John Bascara
36 questions
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