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Question 256 - Certified Nonprofit Cloud Consultant discussion

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A nonprofit uses Salesforce for fundraising and now wants to provide support for clients through a real-time chat interface with a staff member.

What should the consultant recommended?

A.
Digital Engagement
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A.
Digital Engagement
B.
Web-to-Case
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B.
Web-to-Case
C.
Experience Cloud
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C.
Experience Cloud
D.
Einstein Bots
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D.
Einstein Bots
Suggested answer: A
asked 23/09/2024
Stelios Mantas
27 questions
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