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Salesforce Certified Nonprofit Cloud Consultant Practice Test - Questions Answers, Page 25

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A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management.

What are three reasons the consultant can share to emphasize the value and importance of governance?

Choose 3 answers

A.
Cost savings
A.
Cost savings
Answers
B.
Compliance
B.
Compliance
Answers
C.
Security
C.
Security
Answers
D.
Technical Interoperability
D.
Technical Interoperability
Answers
E.
Delivery Speed
E.
Delivery Speed
Answers
Suggested answer: A, B, E

A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce.

How should the consultant integrate these applications?

A.
Implement Salesforce Canvas
A.
Implement Salesforce Canvas
Answers
B.
Configure External Data Sources
B.
Configure External Data Sources
Answers
C.
Configure External Objects
C.
Configure External Objects
Answers
D.
Implement Distributed Marketing
D.
Implement Distributed Marketing
Answers
Suggested answer: A

A case manager wants to assign a group of services to a client.

What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A.
A Program with Goals
A.
A Program with Goals
Answers
B.
A Program with Goals and Action Item Templates
B.
A Program with Goals and Action Item Templates
Answers
C.
A new Case Plan
C.
A new Case Plan
Answers
D.
A Program with Action Item Templates
D.
A Program with Action Item Templates
Answers
Suggested answer: B

A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.

What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?

A.
View All Data system permission
A.
View All Data system permission
Answers
B.
View Encrypted Data system permission
B.
View Encrypted Data system permission
Answers
C.
Manage Encryption Keys system permission
C.
Manage Encryption Keys system permission
Answers
D.
View All Contact object permission
D.
View All Contact object permission
Answers
Suggested answer: B

A nonprofit has a membership program it wants to manage in Salesforce.

What are two items the consultant needs to configure so the membership rollups in NPSP work properly?

A.
Create a custom field for Membership Amount and select it for membership rollups.
A.
Create a custom field for Membership Amount and select it for membership rollups.
Answers
B.
Select the membership record type for membership rollups.
B.
Select the membership record type for membership rollups.
Answers
C.
Create an Opportunity record type for memberships.
C.
Create an Opportunity record type for memberships.
Answers
D.
Set a grace period for memberships.
D.
Set a grace period for memberships.
Answers
Suggested answer: B, C

A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?

A.
Apply for license donation for Volunteers for Salesforce.
A.
Apply for license donation for Volunteers for Salesforce.
Answers
B.
Check that the nonprofit has the most recent NPSP release.
B.
Check that the nonprofit has the most recent NPSP release.
Answers
C.
Ensure the Program Management Module Is already Installed.
C.
Ensure the Program Management Module Is already Installed.
Answers
D.
Compare usage of roll-up summary fields to limits.
D.
Compare usage of roll-up summary fields to limits.
Answers
Suggested answer: D

In the NPSP Data Import Template, the Account fields should contain which two types of information?

Choose 2 answers

A.
Household-related data
A.
Household-related data
Answers
B.
Contact's employer-related data
B.
Contact's employer-related data
Answers
C.
Business-related data
C.
Business-related data
Answers
D.
Contact's address-related data
D.
Contact's address-related data
Answers
Suggested answer: B, C

A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members. The nonprofit also wants to create a new web experience for constituents.

Which solution should a consultant recommend?

A.
NPSP with Accounting Subledger
A.
NPSP with Accounting Subledger
Answers
B.
NPSP with Experience Cloud
B.
NPSP with Experience Cloud
Answers
C.
NPSP with Account Engagement
C.
NPSP with Account Engagement
Answers
D.
NPSP with Program Management Module
D.
NPSP with Program Management Module
Answers
Suggested answer: B

A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them.

What should the consultant recommend?

A.
Insights Platform Data Integrity
A.
Insights Platform Data Integrity
Answers
B.
Sender Authentication Package
B.
Sender Authentication Package
Answers
C.
Customer Data Platform
C.
Customer Data Platform
Answers
D.
NPSP Address Management
D.
NPSP Address Management
Answers
Suggested answer: D

A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.

How should the consultant configure Salesforce to meet the requirement?

A.
Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
A.
Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
Answers
B.
Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.
B.
Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.
Answers
C.
Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
C.
Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
Answers
D.
Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
D.
Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
Answers
Suggested answer: A
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