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Salesforce Certified Nonprofit Cloud Consultant Practice Test - Questions Answers

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A nonprofit is getting ready to go live with its Nonprofit Cloud implementation. Which two sandbox configuration options can the consultant create to ensure effective user acceptance testing and training? Choose 2 answers
A nonprofit wants to run an enrollment report for its education classes. Which Program Management Module object should the consultant use to build the report?
A nonprofit receives a check that includes donations from several donors for a specific program the nonprofit runs. Which two features should a consultant configure to track this gift? Choose 2 answers
A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?
During requirements gathering with a nonprofit, the consultant discovers that the customer only works with individual contributors and volunteers (not companies or organizations). The consultant considers using Person Accounts with NPSP so that the customer can track its individual's as accounts. What is the best practice regarding Person Accounts?
A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?
A development associate received a corporate matching gift that the original donor did not indicate was to be matched. Which solution should the consultant recommend?
A consultant is about to begin a data project with a nonprofit to clean up Opportunity data. Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?
A nonprofit using Salesforce configured with Person Accounts has recently installed NPSP into its org. Which two configurations should a consultant set to ensure that Person Accounts and NPSP can coexist? Choose 2 answers
A nonprofit is implementing Accounting Subledger and wants to know how the data from Salesforce would be transferred to its accounting system. Which three methods are possible? Choose 3 answers

Question 1

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A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?

A.
Nonprofit Success Pack
A.
Nonprofit Success Pack
Answers
B.
Commerce Cloud
B.
Commerce Cloud
Answers
C.
Pardot
C.
Pardot
Answers
D.
Marketing Cloud
D.
Marketing Cloud
Answers
Suggested answer: A

Question 2

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A nonprofit organization created a custom Opportunity name for all organization donations.

Which two considerations should the consultant discuss with the organization? Choose 2 answers

A.
The organization should change existing Opportunities to the new naming convention through an upsert.
A.
The organization should change existing Opportunities to the new naming convention through an upsert.
Answers
B.
The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
B.
The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
Answers
C.
The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.
C.
The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.
Answers
D.
The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
D.
The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
Answers
Suggested answer: B, C

Question 3

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A nonprofit organization provides case management to its clients. There is a requirement for a score to be automatically assigned to each client based on several factors such as age, income and number of health conditions. The nonprofit also wants to automate the creation and assignment of follow up tasks related to the client.

Which combination of functions should the consultant recommend?

A.
Activities and Customizable Rollups
A.
Activities and Customizable Rollups
Answers
B.
Volunteer Recurrence and Customizable Rollups
B.
Volunteer Recurrence and Customizable Rollups
Answers
C.
Engagement Plans and Levels
C.
Engagement Plans and Levels
Answers
D.
Volunteer Wizard and Reports
D.
Volunteer Wizard and Reports
Answers
Suggested answer: C

Question 4

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A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?

A.
Create a picklist field that will display the categories based on the Total Gifts This Year field.B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field.
A.
Create a picklist field that will display the categories based on the Total Gifts This Year field.B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field.
Answers
B.
Set up NPSP Levels for the categories based on Total Gifts This Year.
B.
Set up NPSP Levels for the categories based on Total Gifts This Year.
Answers
C.
Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
C.
Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
Answers
Suggested answer: C

Question 5

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A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?

A.
If the Target Field exists
A.
If the Target Field exists
Answers
B.
If the Target Field is a NPSP field
B.
If the Target Field is a NPSP field
Answers
C.
If the Target Field has a validation rule
C.
If the Target Field has a validation rule
Answers
D.
If the Target Object is a custom object
D.
If the Target Object is a custom object
Answers
Suggested answer: C

Question 6

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A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?

A.
Create a Membership Opportunity record type.
A.
Create a Membership Opportunity record type.
Answers
B.
Add a value in the Type field on Opportunity for Membership.
B.
Add a value in the Type field on Opportunity for Membership.
Answers
C.
Create a Membership Affiliation record type.
C.
Create a Membership Affiliation record type.
Answers
D.
Add a checkbox field on the Opportunity called "Membership".
D.
Add a checkbox field on the Opportunity called "Membership".
Answers
Suggested answer: A

Question 7

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An international nonprofit organization added a translated relationship picklist value, however the reciprocal relationship record is not displaying correctly.

What is the cause of this error?

A.
The system administrator did not enable the Translation Workbench.
A.
The system administrator did not enable the Translation Workbench.
Answers
B.
The language is not supported in NPSP.
B.
The language is not supported in NPSP.
Answers
C.
The current user does not have the correct locale.
C.
The current user does not have the correct locale.
Answers
D.
The system administrator did not add the reciprocal relationship value in the NPSP Settings tab.
D.
The system administrator did not add the reciprocal relationship value in the NPSP Settings tab.
Answers
Suggested answer: D

Question 8

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A finance associate needs to track specific funds associated with gifts from individuals and organizations. Gifts may be received as either single amounts associated with one or more funds, and totals by fund will need to be reported on for reconciliation with a finance system.

How should the consultant accomplish this with NPSP?

A.
Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
A.
Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
Answers
B.
Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.
B.
Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.
Answers
C.
Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.
C.
Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.
Answers
D.
Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
D.
Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
Answers
Suggested answer: B

Question 9

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A consultant is about to begin a data project with a nonprofit to clean up Opportunity data.

Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?

A.
Uploading 600,000 new Organization Accounts without addresses
A.
Uploading 600,000 new Organization Accounts without addresses
Answers
B.
Uploading 400,000 new records to a custom object
B.
Uploading 400,000 new records to a custom object
Answers
C.
Uploading 100,000 new Task records
C.
Uploading 100,000 new Task records
Answers
D.
Uploading 1 million new Contact records
D.
Uploading 1 million new Contact records
Answers
Suggested answer: D

Question 10

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How can a user differentiate between a Contact's Account and Primary Affiliation under the Household Account model?

A.
A Contact's Account is the same as the Contact record, a Contact's Primary Affiliation is the Contact's Household.
A.
A Contact's Account is the same as the Contact record, a Contact's Primary Affiliation is the Contact's Household.
Answers
B.
A Contact's Account is where they live, a Contact's Primary Affiliation is where they work.
B.
A Contact's Account is where they live, a Contact's Primary Affiliation is where they work.
Answers
C.
A Contact's Account is where they work, a Contact's Primary Affiliation is where they live.
C.
A Contact's Account is where they work, a Contact's Primary Affiliation is where they live.
Answers
D.
A Contact's Account is the same as a "bucket" where all Contacts are associated, a Contact's Primary Affiliation is the Contact's Household.
D.
A Contact's Account is the same as a "bucket" where all Contacts are associated, a Contact's Primary Affiliation is the Contact's Household.
Answers
Suggested answer: B
Total 270 questions
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