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Question 122 - Certified Platform App Builder discussion

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The services manager wants to make sure the team enters case priority consistently.

What feature can an app builder use to accomplish this?

A.
Path
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A.
Path
B.
Flow
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B.
Flow
C.
Next Best Action
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C.
Next Best Action
D.
In-App Guidance
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D.
In-App Guidance
Suggested answer: A

Explanation:

The best feature to use to ensure consistent case priority entry is Path. Path allows users to see key fields and guidance for each stage of a process, such as a case lifecycle. Path can also enforce data quality by making certain fields required at each stage. See [this article] for more information on Path.

asked 23/09/2024
Alvaro Alejandro Zorrilla Tello
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Jacques Lesteven

Edited 17 days ago

Voted D

my ans

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