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Question 138 - Certified Platform App Builder discussion

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Sales manager at universal containers would like to standardize what information sales rep are gathering. Sales rep want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record. What feature should an app builder use to provide this functionally?

A.
Workflow
Answers
A.
Workflow
B.
Path
Answers
B.
Path
C.
Chatter feed
Answers
C.
Chatter feed
D.
Global Action
Answers
D.
Global Action
Suggested answer: B

Explanation:

The app builder should use the Path feature to provide the functionality that the VP of Sales wants. The Path feature allows an app builder to create a visual representation of the stages in a business process, such as the Opportunity sales process.The app builder can also add key fields, guidance, and resources for each stage to help sales reps gather information and complete tasks4. Option A, C, and D are not features that can provide this functionality.

asked 23/09/2024
JEAN-MARIE HERMANT
48 questions
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