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Question 42 - Certified Sales Cloud Consultant discussion

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The Cloud Kicks sales team needs to utilize the Salesforce mobile app feature to view, create, or update opportunities, but the internet is unavailable on their Android and iOS mobile devices.

Which two actions should the consultant recommend working around the issue?

Choose 2 answers

A.
Enable the connect offline feature in Salesforce.
Answers
A.
Enable the connect offline feature in Salesforce.
B.
Enable the system permission to store offline data in Salesforce.
Answers
B.
Enable the system permission to store offline data in Salesforce.
C.
Enable caching in Salesforce.
Answers
C.
Enable caching in Salesforce.
D.
Enable offline create, edit, and delete in Salesforce.
Answers
D.
Enable offline create, edit, and delete in Salesforce.
Suggested answer: B, D

Explanation:

These are two actions that the consultant should recommend to work around the issue of internet unavailability on the Salesforce mobile app. Enabling the system permission to store offline data in Salesforce allows users to access cached data on their mobile devices when they are offline. Enabling offline create, edit, and delete in Salesforce allows users to perform these actions on their cached data when they are offline, and sync them back to Salesforce when they are online. Verified

Reference: [Work Offline in the Salesforce Mobile App]

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asked 23/09/2024
Lazar Marinovic
34 questions
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