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Question 56 - Certified Sales Cloud Consultant discussion

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Cloud Kicks' sales productivity is on the decline, while its competitors are more successful. The consultant has suggested Einstein Opportunity Insights.

Which three insights can this provide?

Choose 3 answers

A.
Opportunity Representative Score
Answers
A.
Opportunity Representative Score
B.
Sentiment Analysis
Answers
B.
Sentiment Analysis
C.
Follow-up Reminders
Answers
C.
Follow-up Reminders
D.
Deal Prediction
Answers
D.
Deal Prediction
E.
Key Moments
Answers
E.
Key Moments
Suggested answer: B, C, E

Explanation:

These answers are some of the insights that Einstein Opportunity Insights can provide to help CK improve its sales productivity. Sentiment analysis can detect the tone and mood of emails between reps and prospects, follow-up reminders can prompt reps to take action on stalled opportunities, and key moments can highlight important events or changes in opportunities.

asked 23/09/2024
ME BOX
30 questions
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