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Question 68 - Certified Sales Cloud Consultant discussion

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Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.

Which solution should the consultant recommend?

A.
Use automation to send emails to sales reps with Guidance for Success
Answers
A.
Use automation to send emails to sales reps with Guidance for Success
B.
Configure a dashboard that shows opportunities that have remained in the same stage for 30 days
Answers
B.
Configure a dashboard that shows opportunities that have remained in the same stage for 30 days
C.
Activate Path and add up to five key fields and Guidance for Success
Answers
C.
Activate Path and add up to five key fields and Guidance for Success
D.
Advise sales reps to collaborate on Slack to move opportunities along the pipeline.
Answers
D.
Advise sales reps to collaborate on Slack to move opportunities along the pipeline.
Suggested answer: C

Explanation:

This solution should be recommended for Cloud Kicks if they have a complicated sales process and their sales reps often have difficulty deciding when to move opportunities through various stages. Activating Path and adding up to five key fields and Guidance for Success will allow Cloud Kicks to provide their sales reps with a visual representation of the sales process stages and helpful tips and resources for each stage. Path is a feature that helps sales reps move records along predefined steps by displaying key fields and guidance on each step. Guidance for Success is a customizable section on Path that can include text, links, images, or videos to assist sales reps in completing tasks or achieving goals at each stage.

asked 23/09/2024
Jarod Simmons
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